At a Glance
- Tasks: Lead the shop floor, ensuring top-notch customer service and driving sales.
- Company: Join the iconic Tommy Hilfiger team in a vibrant retail environment.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive workplace culture.
- Other info: Embrace a fast-paced role with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team that celebrates achievements and fosters growth.
- Qualifications: Experience in retail supervision and strong people management skills required.
The predicted salary is between 12 - 15 £ per hour.
Responsibilities
- Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
- Support the management team in managing all personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Drive shop floor sales and exceed store targets through motivating the team to achieve these goals, while offering our customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
- Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales vs budgets, sales per hour and units per transaction.
- Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
- Focus staff on the importance of quality relationships with internal & external customers.
- Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
- Ensure “door-to-floor” best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
- Work with the management team to build a talent pool for key positions, including possible successors.
Qualifications
- Previous track record of supervisory or specialist roles within a premium or luxury brand.
- Previous people-management experience with the ability to resolve conflict and unproductive disagreements.
- Effective communicator with the ability to build relationships with ease.
- Team player who recognises and celebrates the contributions and achievements of others.
- Confident in giving feedback that promotes positive behavioural change.
- Work well with change, being able to quickly adapt and work with pace.
- Energetic and authentic showing a clear presence on the shop floor.
- Approach all issues with a ‘can-do’ approach and act with initiative to find in-store solutions.
Benefits
PVH offers a competitive and comprehensive benefits program designed to support associates with protection, peace of mind, and flexibility. We are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Equal Opportunity Statement
PVH Corp. or its subsidiary ("PVH") is an equal-opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Part Time Supervisor, Tommy Hilfiger - Kingston employer: Pvh Corp.
At Tommy Hilfiger in Kingston, we pride ourselves on being an excellent employer that values inclusivity and diversity while fostering a supportive work culture. Our part-time supervisors enjoy competitive benefits, opportunities for personal and professional growth, and the chance to lead a dynamic team in delivering exceptional customer experiences. Join us to be part of a brand that celebrates achievements and encourages a 'can-do' spirit in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Supervisor, Tommy Hilfiger - Kingston
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tommy Hilfiger's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in supervisory roles.
✨Tip Number 3
Show off your people skills! During the interview, share specific examples of how you've resolved conflicts or motivated a team. This will demonstrate your ability to build relationships and lead effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Part Time Supervisor, Tommy Hilfiger - Kingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about working with us at Tommy Hilfiger and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in supervisory roles or within premium brands. We love seeing how your past experiences align with what we’re looking for in a Part Time Supervisor.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Pvh Corp.
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Tommy Hilfiger’s brand values, product lines, and recent marketing campaigns. This knowledge will not only impress the interviewers but also help you align your answers with the company’s ethos.
✨Showcase Your Leadership Skills
As a potential supervisor, it’s crucial to demonstrate your people-management experience. Prepare examples of how you've successfully resolved conflicts or motivated a team in previous roles. Highlighting these experiences will show that you can foster a positive store environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations on the shop floor, such as dealing with difficult customers or motivating staff during a slow sales period. Practising your responses to these scenarios will help you articulate your problem-solving skills effectively.
✨Emphasise Customer Service Excellence
Since customer service is key to this role, be ready to discuss how you’ve provided exceptional service in the past. Share stories that illustrate your commitment to creating a positive shopping experience and building lasting relationships with customers.
