At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and drive sales.
- Company: Join Calvin Klein, a premium brand known for its entrepreneurial spirit.
- Benefits: Enjoy competitive pay, health benefits, and a flexible work environment.
- Other info: Opportunity for career growth in a supportive and inclusive workplace.
- Why this job: Be a key player in a dynamic retail setting and inspire others.
- Qualifications: Experience in supervisory roles and strong people management skills.
The predicted salary is between 30000 - 40000 £ per year.
The Supervisor plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit, and inspiring their teams through passion and belief in our brands.
Responsibilities
- Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales, and profit.
- Support the management team in managing all personnel, product and merchandising functions, business processes, and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate with staff about all marketing and sales promotions.
- Drive shop floor sales and exceed store targets by motivating the team, while offering customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues fairly and consistently.
- Support the team in delivering the business strategy and ensure everyone receives consistent training on product knowledge and store maintenance.
- Achieve company standards and goals for personal sales results: sales vs budgets, sales per hour, and units per transaction.
- Perform manager-on-duty functions and manage store opening/closing operations and the sales floor.
- Focus staff on the importance of quality relationships with internal and external customers.
- Ensure staff accountability for building a repeat customer base by providing unparalleled spirited service.
- Ensure “door to floor” best practices with visual merchandising directives for the sales floor and back room are executed; continually review these to maintain consistency.
- Work with the management team to build a talent pool for key positions, including potential successors.
Qualifications
- Previous track record of supervisory or specialist roles within a premium or luxury brand.
- Experience in people management and the ability to resolve conflict and unproductive disagreements.
- Effective communication skills with the ability to cultivate belonging.
- Collaborative mindset that wins and recognizes the contributions and achievements of others.
- Courageous in giving feedback that promotes positive behavioral change.
- Fast adaptation and ability to work at a pace consistent with retail demands.
- Energetic presence on the shop floor that inspires trust.
- Approach all issues with a ‘can do’ mindset and make informed in-store decisions.
Benefits
We offer a competitive and comprehensive benefits program designed to provide protection, peace of mind, and flexibility. This program supports associates at home and at work and includes health, wellness, and financial benefits tailored to meet diverse needs.
Equal Opportunity Statement
PVH Corp. or its subsidiary is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, or military status. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience, and potential.
Full Time Supervisor, Calvin Klein - Cotswolds Designer Outlet employer: Pvh Corp.
At Calvin Klein, located in the picturesque Cotswolds Designer Outlet, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to excel. As a Supervisor, you will benefit from comprehensive training and development opportunities, competitive benefits, and a supportive team environment that values your contributions and encourages personal growth. Join us to be part of a dynamic brand that not only prioritises exceptional customer service but also champions the entrepreneurial spirit within each team member.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Supervisor, Calvin Klein - Cotswolds Designer Outlet
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Pvh Corp., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Pvh Corp.!
We think you need these skills to ace Full Time Supervisor, Calvin Klein - Cotswolds Designer Outlet
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Pvh Corp., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Pvh Corp. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Pvh Corp. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Pvh Corp.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
