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- Tasks: Engage customers, provide excellent service, and represent the Tommy Hilfiger brand.
- Company: Join Tommy Hilfiger, a leading global lifestyle brand known for its classic American style.
- Benefits: Enjoy competitive pay, flexible hours, and a vibrant work culture.
- Why this job: Be part of a dynamic team that values creativity and inclusivity while making an impact.
- Qualifications: Previous retail or hospitality experience is preferred; strong communication skills are essential.
- Other info: Diversity and inclusion are at our core; all backgrounds are welcome to apply.
The predicted salary is between 24000 - 36000 £ per year.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Sales Associate plays a key role in achieving these high standards. Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
You’ll connect to consumers and have a previous track record within hospitality or retail. You’ll be an effective communicator with the ability to collaborate to win. You’ll inspire trust and recognize and celebrate the contributions and achievements of others. You’ll adapt fast and act with purpose, showing a clear presence on the shop floor. You’ll take ownership and make informed decisions to find in-store solutions.
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world.
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.
Full Time Sales Associate, Tommy Hilfiger - Cotswolds Designer Outlet employer: PVH Corp
Contact Detail:
PVH Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Sales Associate, Tommy Hilfiger - Cotswolds Designer Outlet
✨Tip Number 1
Familiarise yourself with Tommy Hilfiger's brand values and product lines. Understanding the essence of 'classic American cool' will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. Being able to effectively communicate and build rapport with customers is crucial for a Sales Associate role, so honing these skills can give you an edge.
✨Tip Number 3
Visit the Cotswolds Designer Outlet and observe the store's layout and customer interactions. This will not only give you insight into the shopping experience but also allow you to think about how you would contribute to enhancing customer satisfaction.
✨Tip Number 4
Network with current or former employees of Tommy Hilfiger. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Associate position.
We think you need these skills to ace Full Time Sales Associate, Tommy Hilfiger - Cotswolds Designer Outlet
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Tommy Hilfiger's brand values and style. Highlight your understanding of their commitment to customer service and how you can embody their brand ethos in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or hospitality. Emphasise any roles where you provided excellent customer service, resolved queries, or acted as a brand ambassador.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific examples of how you've driven sales or improved customer satisfaction in previous roles.
Showcase Your Communication Skills: In your application, demonstrate your effective communication skills. Provide examples of how you've collaborated with team members or built relationships with customers to enhance their shopping experience.
How to prepare for a job interview at PVH Corp
✨Know the Brand Inside Out
Before your interview, make sure you research Tommy Hilfiger thoroughly. Understand their brand values, history, and current marketing campaigns. This knowledge will help you demonstrate your passion for the brand and show that you're a good fit.
✨Showcase Your Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to resolve queries and create a positive shopping experience.
✨Demonstrate Team Spirit
The role requires collaboration with colleagues to drive store KPIs. Be ready to discuss how you've worked effectively in a team before, and how you can contribute to a positive team environment at Tommy Hilfiger.
✨Dress the Part
Since you'll be representing a fashion brand, it's important to dress appropriately for the interview. Opt for smart-casual attire that reflects the Tommy Hilfiger style, showing that you understand the brand's aesthetic.
