At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join the iconic Calvin Klein brand in a collaborative environment.
- Benefits: Enjoy competitive pay, flexible benefits, and a supportive workplace culture.
- Other info: Be part of an inclusive community that values diverse perspectives.
- Why this job: Make a meaningful impact while developing your leadership skills in fashion retail.
- Qualifications: Experience in supervisory roles within premium or luxury brands is essential.
The predicted salary is between 30000 - 40000 € per year.
Be part of an iconic story. At Calvin Klein we foster an inclusive and collaborative culture that celebrates diverse perspectives to connect with associates and consumers. Join us to make a meaningful impact and design your future.
About the Role
The Floor Manager plays a key role in achieving store standards. They lead by example, embrace our entrepreneurial spirit and inspire their team through passion and belief in our brands.
Responsibilities include:
- Ensure the efficient running of the shop floor to achieve high levels of customer service, sales and profit.
- Support the Management team in all personnel, product and merchandising functions, business processes and results for the store.
- Communicate daily with staff their sales goals, KPIs, store results, product sales and other information to help them provide unparalleled service.
- Hold one‑minute meetings at the end of employees’ shifts to summarize performance, provide constructive feedback and recognition.
- Execute and model company best practices in Customer Service, Store Operations, Loss Prevention and Point of Sale.
- Achieve company standards and goals for personal sales results: sales vs budgets, sales per hour and units per transaction.
- Respond to and communicate with the Store Manager on competitors and community information that could impact business.
- Focus staff on the importance of quality relationships with internal and external customers.
- Effectively manage customer complaints in a timely and effective way.
- Analyze store‑level reports and create action plans to improve results.
- Communicate with the Store Manager regarding day‑to‑day operational issues.
- Perform Manager‑on‑duty functions; manage store opening, closing and sales floor.
About You
- Previous track record of supervisory or specialist roles within a premium or luxury brand.
- People‑management experience with the ability to resolve conflict and unproductive disagreements.
- Effective communicator capable of building relationships with ease.
- Team player who recognizes and celebrates contributions and achievements of others.
- Confidence in giving feedback that promotes positive behavioral change.
- Adaptability to change, working quickly in a fast‑pacing environment.
- Energetic and authentic presence on the shop floor.
- Can‑do attitude, initiative to find in‑store solutions.
What We Offer
PVH delivers a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support associates at home and at work. We are committed to fostering an inclusive and diverse community with a strong sense of belonging.
Qualified applicants will be considered without regard to age, ethnicity, ability, gender expression, gender identity, nationality, race, religion or sexual orientation.
Equal Opportunity Employment
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.
Floor Manager, Calvin Klein Bicester Village employer: Pvh Corp.
At Calvin Klein, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that values diverse perspectives. As a Floor Manager in the picturesque Bicester Village, you will not only lead a passionate team but also benefit from comprehensive training and growth opportunities within a globally recognised brand. Our commitment to employee well-being is reflected in our competitive benefits package, ensuring you feel supported both personally and professionally while making a meaningful impact in the retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager, Calvin Klein Bicester Village
✨Tip Number 1
Get to know the brand inside out! Research Calvin Klein's values, products, and recent campaigns. This way, when you walk into that interview, you can show off your passion and understanding of what makes them tick.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Calvin Klein. You never know who might give you the inside scoop!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to team management and customer service. Role-play with a friend or in front of the mirror to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Floor Manager, Calvin Klein Bicester Village
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you love the Calvin Klein brand and how you can inspire others with that passion.
Tailor Your CV:Make sure your CV highlights relevant experience in supervisory roles, especially within premium or luxury brands. We’re looking for specific examples of how you've led teams and achieved results, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your application. Share your unique perspective and experiences that make you a great fit for our inclusive culture at Calvin Klein.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Pvh Corp.
✨Know the Brand Inside Out
Before your interview, dive deep into Calvin Klein's history, values, and current collections. Understanding their brand ethos will help you connect your experiences to their culture and show that you're genuinely interested in being part of their iconic story.
✨Showcase Your People Skills
As a Floor Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your ability to build relationships and inspire others, as this is key to thriving in a collaborative environment.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous sales achievements and how you can contribute to meeting KPIs. Think of specific strategies you've used to boost sales or improve customer service, and be prepared to share these insights during the interview.
✨Prepare for Situational Questions
Expect questions that assess your adaptability and problem-solving skills. Practice responses to scenarios like handling customer complaints or managing a busy shop floor. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
