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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join PVH, a global leader in apparel with iconic brands like Calvin Klein and Tommy Hilfiger.
- Benefits: Enjoy competitive pay, flexible work options, and a supportive, inclusive environment.
- Other info: This is a maternity cover position, offering a unique opportunity to make an impact.
- Why this job: Be part of a dynamic retail environment that values creativity and individual expression.
- Qualifications: Experience in retail management and a passion for customer service are essential.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Concession Manager, Fenwick Tunbridge Wells (Maternity Cover) page is loaded
Concession Manager, Fenwick Tunbridge Wells (Maternity Cover)
Apply locations TH Fenwick Tunbridge Wells time type Full time posted on Posted 30+ Days Ago job requisition id R42822
If you are a current PVH Associate, please click this link to apply through your Workday account.
Design Your Future at PVH
Concession Manager, Fenwick Tunbridge Wells (Maternity Cover)
About PVH
With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.
Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.
Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool” style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360° marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music, and Entertainment.
Concession Manager, Fenwick Tunbridge Wells
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.
As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Concession Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit, and inspire their teams through their passion and belief in our brands.
Responsibilities include:
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Partnering with Area Manager to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
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Identifying opportunities and collaborating with others to grow the business or improve performance.
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Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
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Perform Manager-on-duty functions; manage store opening/closing functions and the sales floor.
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Ensuring “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
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Ensure daily management of sales, payroll, controllable expenses, goals, and company initiatives. Align activities to ensure business goals are met.
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Analyzing store level reports and creating action plans to improve results.
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Leading weekly management meetings and other staff meetings; participating in and contributing to regional meetings.
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Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
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Coordinate appropriate action plans while considering consequences and budget decisions.
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Communicating with staff daily on individual sales goals, and other key performance indicators, product sales and other information to help them provide unparalleled service and achieve goals.
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Assist the manpower planning, identification, recruitment, interviewing, hiring and orientation processes, recruit store personnel with a broad range of perspectives, experiences, and backgrounds.
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Own the training and development of employees. Ensure that all employees are properly oriented into the company and trained in their role.
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Provide training and coaching for Employees (daily, weekly, and monthly) and ensure that it is appropriately documented.
About YOU
- Extensive experience in connecting to consumers in a brand retailer is essential.
- You\’ll have experience with retail operations, budgeting, planning, sales and people management.
- You\’ll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
- You\’ll be an effective communicator with the ability to cultivate belonging.
- You collaborate to win and recognize and celebrate the contributions and achievements of others.
- You are courageous in giving feedback that promotes positive behavioral change.
- You adapt fast and work with pace.
- You are energetic and inspire trust showing a clear presence on the shop floor.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER, and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
http://www.pvh.com
Continue exploring our current job opportunities and take the next step towards designing your future.
We are brand builders who focus our passion and creativity to build Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.
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Concession Manager, Fenwick Tunbridge Wells (Maternity Cover) employer: Pvh Corp.
Contact Detail:
Pvh Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager, Fenwick Tunbridge Wells (Maternity Cover)
✨Tip Number 1
Familiarise yourself with the brands you’ll be managing, Calvin Klein and Tommy Hilfiger. Understand their values, target audience, and current marketing strategies. This knowledge will help you demonstrate your passion for the brands during interviews.
✨Tip Number 2
Network with current or former employees of PVH or similar retail environments. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage teams, drive sales, and improve customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Stay updated on retail trends and challenges, especially in the fashion industry. Being able to discuss these topics during your interview will show that you are proactive and knowledgeable about the market.
We think you need these skills to ace Concession Manager, Fenwick Tunbridge Wells (Maternity Cover)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Concession Manager position. Tailor your application to highlight relevant experience in retail operations, sales management, and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in retail management, budgeting, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets and improve store performance.
Write a Strong Cover Letter: In your cover letter, express your passion for the brands and your understanding of their values. Highlight specific examples from your past roles that showcase your ability to lead teams, manage budgets, and enhance customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Pvh Corp.
✨Know the Brands Inside Out
Before your interview, make sure you research both Calvin Klein and Tommy Hilfiger. Understand their brand values, target audience, and recent campaigns. This knowledge will help you demonstrate your passion for the brands and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Concession Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, and inspired others. Highlight your ability to foster a positive store experience and achieve sales goals.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to make quick decisions or adapt to changes in a retail environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Customer Focus
The role emphasises delivering exceptional customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific examples that highlight your commitment to creating a positive shopping experience.