The Concession Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit, and inspire their teams through their passion and belief in our brands.,
- Partnering with Area Manager to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
- Identifying opportunities and collaborating with others to grow the business or improve performance.
- Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
- Perform Manager-on-duty functions; manage store opening/closing functions and the sales floor.
- Ensuring "door to floor" best practices, visual merchandising directives and standardse for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
- Ensure daily management of sales, payroll, controllable expenses, goals, and company initiatives. Align activities to ensure business goals are met.
- Anaylizing store level rpeorts and creating action plans to improve results.
- Leading weekly management meetings and other staff meetings; participating in and contributing to regional meetings.
- Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
- Coordinate appropriate action plans while considering consequences and budget decisions.
- Communicating with staff daily on individual sales goals, and other key performance indicators, product sales and other information to help them provide unparalleled service and achieve goals.
- Assist the manpower planning, identification,
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Concession Manager, Tommy Hilfiger & Calvin Klein - John Lewis - Bristol Cribbs Causeway employer: PVH Corp.
PVH Corp. is an exceptional employer that fosters a dynamic and inclusive work culture, particularly in the vibrant setting of Oxford. As a Brand Experience & Concessions Manager, you will benefit from comprehensive employee growth opportunities, competitive compensation, and the chance to lead a passionate team while representing iconic brands like Tommy Hilfiger and Calvin Klein. Join us to be part of a collaborative environment that values innovation and excellence in customer service.
