Assistant Store Manager, Calvin Klein - Braintree Outlet

About the Role

Our stores are the main touch points with our ever‑evolving consumer base. The Assistant Manager plays a key role in achieving these standards, leading by example and inspiring the team.

Responsibilities

• Leading the store teams to generate sales, profit, minimise losses, and create the best possible customer experience while ensuring visual distinction and maintenance.
• Identify opportunities to grow the business and improve performance through collaboration.
• Maintain corporate visual merchandising directives and standards for sales floor and back room.
• Work alongside the visual merchandising team to ensure clear communication.
• Partner with store management to build on business opportunities and achieve company standards.
• Focus staff on quality relationships with customers, ensuring accountability for building a repeat customer base.
• Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory.
• Communicate to the Store Manager what drives sales and discuss priorities, developing strategies to maximise business, with weekly visual presentation action plans.
• Analyse store level reports and create action plans to improve results.
• Assist with manpower planning, recruitment, interviewing and hiring processes.
• Work with the Store Manager to build bench strength for key positions.
• Participate in weekly management meetings with staff.
• Clearly communicate sales goals and performance expectations to staff.
• Provide a great customer journey and achieve exemplary mystery shop results.

About You

• You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
• You have previous people‑management experience and act with purpose to resolve conflict.
• You are an effective communicator capable of cultivating belonging.
• You collaborate to win and recognise contributions.
• You are courageous in giving feedback that promotes positive change.
• You adapt fast and work with pace.
• You are energetic and inspire trust, showing a clear presence on the shop floor.
• You approach all issues with a can‑do attitude and make informed decisions to find in‑store solutions.

What We Offer

PVH is committed to providing a competitive and comprehensive benefits program that supports associates at home and at work. We foster an inclusive and diverse community and consider qualified applicants without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

Equal Opportunity

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, colour, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.