At a Glance
- Tasks: Deliver exceptional customer service and build relationships with shoppers.
- Company: Join the iconic Tommy Hilfiger brand in a vibrant retail environment.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Embrace diversity and inclusivity in a supportive team atmosphere.
- Why this job: Be a brand ambassador and make a real impact on customer experiences.
- Qualifications: Previous experience in retail or hospitality and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Our stores are the life and soul of our business. They act as our main touch points with our ever‑evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Sales Associate plays a key role in achieving these high standards. Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service.
- First point of contact for authorizing discounts and resolving customer queries.
- Being a brand ambassador, demonstrating in‑depth product knowledge.
- Building and maintaining professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assessing customers' needs and providing assistance and information on product features.
- Driving store KPIs and suggesting ways to improve.
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
You’ll connect to consumers and have a previous track record within hospitality or retail. You’ll be an effective communicator and collaborate to win. You’ll inspire trust and recognize and celebrate the contributions and achievements of others. You’ll adapt fast. You’ll act with purpose, showing a clear presence on the shop floor.
Equal Opportunity & Diversity PVH Corp. or its subsidiary is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state or local law. We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. We embrace inclusivity and foster an inclusive and diverse community of associates with a strong sense of belonging.
Part Time Sales Associate, Tommy Hilfiger Women & Kids - Bicester Village, 16 hrs - Permanent employer: Pvh Corp.
At Tommy Hilfiger, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and diversity. Our Part Time Sales Associates at Bicester Village enjoy a dynamic environment where they can thrive, with opportunities for personal growth and career advancement while delivering outstanding customer service. Join us to be part of a team that celebrates achievements and adapts to the ever-evolving retail landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Sales Associate, Tommy Hilfiger Women & Kids - Bicester Village, 16 hrs - Permanent
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This way, you can show off your passion and knowledge during the chat, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve a customer query or recommend products. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show your adaptability! Retail is all about change, so be prepared to discuss times when you've had to think on your feet or adapt to new situations. Highlighting your flexibility will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Part Time Sales Associate, Tommy Hilfiger Women & Kids - Bicester Village, 16 hrs - Permanent
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let us see your enthusiasm for retail and customer service. Share any experiences that highlight your love for helping customers and how you embody the values of our brand.
Be Specific About Your Experience:We want to know what makes you a great fit for the Sales Associate role. Include specific examples from your past roles in hospitality or retail that demonstrate your ability to connect with customers and drive sales.
Tailor Your Application:Make sure to customise your application for this position. Use keywords from the job description to show that you understand what we’re looking for and how you can contribute to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Pvh Corp.
✨Know the Brand Inside Out
Before your interview, make sure you research Tommy Hilfiger and its values. Understand their product lines, especially for women and kids, and be ready to discuss how you can embody their brand ethos in your role as a Sales Associate.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or hospitality experience where you delivered exceptional customer service. Highlight situations where you resolved queries or went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Demonstrate Adaptability
Retail is ever-evolving, so be ready to discuss how you've adapted to changes in past roles. Share specific instances where you successfully navigated challenges or embraced new processes, showing that you can thrive in a dynamic environment.
✨Engage with Enthusiasm
During the interview, let your passion for the brand and the role shine through. Be enthusiastic about connecting with customers and building relationships, as this will resonate well with the interviewers looking for someone who truly believes in delivering great service.