Assistant Store Manager, Tommy Hilfiger - Dublin (Swords Pavilions Shopping Centre)

Be part of an iconic story.

TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand.

About THE ROLE

Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, the first-class experience must be a given and our in-store standards should never be questionable.

To deliver this, we strive to hire individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.

The Assistant Manager plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through their passion and belief in our brands.

Responsibilities include:

• Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained.
• Identifying opportunities to grow the business and improve performance through collaboration with others.
• Maintaining corporate visual merchandising directives and standards for sales floor and back room.
• Working alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams.
• Partnering with the store management team to build on business opportunities and achieve company standards and objectives.
• Focusing staff on the importance of quality relationships with internal and external customers. Ensuring accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
• Completing daily/weekly store walkthroughs; evaluating product performance, pricing, staff service levels and inventory levels.
• Communicating to the Store Manager what is driving sales and discussing any issues/priorities to develop strategies to maximize business. Ensuring they are weekly visual presentation action plans.
• Analyzing store level reports and creating action plans to improve results.
• Assisting with manpower planning, identification, recruitment, interviewing and hiring processes. Recruiting store personnel with a broad range of perspectives, experiences and backgrounds.
• Working with the Store Manager to build bench strength for key positions, including possible successors.
• Participating in weekly management meetings alongside other staff meetings.
• Clearly communicating to staff: store and individual sales goals and other key performance expectations; sales results and providing guidance on what is needed to improve performance.
• Providing a great customer journey and achieving exemplary mystery shop results.

About YOU

• You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
• You have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
• You are an effective communicator with the ability to cultivate belonging .
• You collaborate to win and recognize and celebrate the contributions and achievements of others.
• You are courageous in giving feedback that promotes positive behavioral change.
• You adapt fast and work with pace.
• You are energetic and inspire trust showing a clear presence on the shop floor.
• You approach all issues with a ‘can do’ attitude and make informed decisions to find in-store solutions.

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About PVH:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about our commitments to Inclusion & Diversity here .

PVH Corp. or its subsidiary (\”PVH\”) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

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