At a Glance
- Tasks: Engage customers, provide excellent service, and maintain store presentation.
- Company: Join TOMMY HILFIGER, a globally recognised lifestyle brand since 1985.
- Benefits: Enjoy a vibrant work culture with opportunities for growth and development.
- Why this job: Be part of an iconic brand and connect with diverse consumers daily.
- Qualifications: Experience in retail or hospitality; strong communication and teamwork skills required.
- Other info: Embrace a dynamic environment where your contributions truly matter.
Be part of an iconic story. TOMMY HILFIGER is one of the worldβs most recognized global lifestyle brands, inspiring consumers since 1985. Established in New York City, it embodies the vibrant spirit of Americana, creating accessible luxury as the modern uniform. The brand includes TOMMY HILFIGER and TOMMY JEANS, along with licensed products spanning generations, geographies, activities, and occasions. Our marketing approach taps into culture through F.A.M.E.S.: Fashion, Art, Music, Entertainment, and Sport, with campaigns and activations featuring world-class athletes, musicians, and entertainers.
About the Role
Our stores are the heart of our business, serving as the main touchpoints with our consumers. They set the tone for our brands and are a window into our identity. We seek individuals who embody our values, deliver exceptional service, and are adaptable to change. The Sales Associate plays a vital role in maintaining these standards.
- Ensuring high customer satisfaction through excellent service
- Authorizing discounts and resolving customer queries
- Being a brand ambassador with in-depth product knowledge
- Building and maintaining customer relationships
- Assisting customers with outfit building and product recommendations
- Assessing customer needs and providing product information
- Driving store KPIs and suggesting improvements
- Maintaining store and stockroom presentation and organization
About You
- You have experience in hospitality or retail and can connect with consumers
- You are an effective communicator and collaborative team player
- You inspire trust and recognize contributions
- You adapt quickly and act with purpose
- You take ownership and make informed decisions
About PVH
We focus on building Calvin Klein and TOMMY HILFIGER into desirable lifestyle brands, positioning PVH as a top-performing sector leader. We value our people and foster an inclusive, diverse environment where every voice is heard. PVH Corp. is an equal opportunity employer, considering all applicants based on capabilities and qualifications without discrimination. We are committed to fair compensation based on job-related factors.
Summer Sales Associate, Tommy Hilfiger White City employer: PVH Corp.
Contact Detail:
PVH Corp. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Summer Sales Associate, Tommy Hilfiger White City
β¨Tip Number 1
Familiarise yourself with the TOMMY HILFIGER brand and its values. Understanding their marketing approach, especially how they connect with culture through Fashion, Art, Music, Entertainment, and Sport, will help you resonate with the brand during your interactions.
β¨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your past experiences in retail or hospitality where you went above and beyond for a customer, as this will demonstrate your ability to maintain high customer satisfaction.
β¨Tip Number 3
Be ready to discuss your adaptability. TOMMY HILFIGER values individuals who can quickly adjust to changes, so come prepared with examples of how you've successfully navigated change in previous roles.
β¨Tip Number 4
Show your enthusiasm for fashion and product knowledge. Being able to recommend outfits and understand customer needs is crucial, so brush up on current trends and be ready to share your insights during the interview.
We think you need these skills to ace Summer Sales Associate, Tommy Hilfiger White City
Some tips for your application π«‘
Understand the Brand: Familiarise yourself with Tommy Hilfiger's brand values and identity. Highlight your understanding of their marketing approach, especially how it relates to Fashion, Art, Music, Entertainment, and Sport in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or hospitality. Emphasise skills that align with the role, such as customer service, communication, and teamwork. Use specific examples to demonstrate your adaptability and decision-making abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your enthusiasm for the role. Mention how you can contribute to maintaining high customer satisfaction and driving store KPIs. Be sure to express your eagerness to be a brand ambassador.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and complete. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PVH Corp.
β¨Know the Brand Inside Out
Before your interview, make sure you research Tommy Hilfiger thoroughly. Understand their history, values, and current marketing campaigns. Being able to discuss their F.A.M.E.S. approach will show your genuine interest in the brand.
β¨Showcase Your Customer Service Skills
As a Summer Sales Associate, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to maintain high customer satisfaction.
β¨Demonstrate Adaptability
The retail environment can change rapidly. Be ready to discuss situations where you've had to adapt quickly to new challenges or changes. Highlighting your flexibility will align with the company's need for adaptable team members.
β¨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows that you're not only interested in the position but also in how you can contribute to the team.