At a Glance
- Tasks: Engage customers, provide excellent service, and maintain store standards.
- Company: Join TOMMY HILFIGER, a leading global lifestyle brand with a rich heritage.
- Benefits: Enjoy competitive pay, flexible hours, and a vibrant work culture.
- Why this job: Be part of an iconic brand, connect with diverse customers, and grow your skills.
- Qualifications: Previous retail or hospitality experience is a plus; strong communication skills are essential.
- Other info: Embrace inclusivity and diversity in a supportive team environment.
Be part of an iconic story.
TOMMY HILFIGER is one of the world\’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger\’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok)
With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.
Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.
Tommy Hilfiger is one of the world\’s leading designer lifestyle brands, internationally recognized for celebrating the essence of \”classic American cool\” style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360° marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment.
Sales Associate, LOCATION
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today\’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards
Responsibilities include:
• Ensuring high levels of customer satisfaction through excellent service
• First point of contact for authorizing discounts and resolving customer queries
• Being a brand ambassador, demonstrating in-depth product knowledge.
• Building and maintaining professional relationships with our customers.
• Outfit building for customers and making further product recommendations.
• Assessing customers\’ needs and providing assistance and information on product features.
• Driving store KPIs and suggesting ways to improve.
• Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
About YOU
• You\’ll connect to consumers and have a previous track record within hospitality or retail.
• You\’ll be an effective communicator with the collaborate to win.
• You\’ll inspire trust and recognize and celebrate the contributions and achievements of others.
• You\’ll adapt fast.
• You\’ll act with purpose, showing a clear presence on the shop floor.
• You\’ll take ownership and make informed decisions to find in-store solutions.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That\’s the Power of Us, that\’s the Power of PVH+.
One of PVH\’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here .
PVH Corp. or its subsidiary (\”PVH\”) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Part Time Sales Associate, Tommy Hilfiger Women & Kids - Bicester Village employer: PVH Corp.
Contact Detail:
PVH Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Associate, Tommy Hilfiger Women & Kids - Bicester Village
✨Tip Number 1
Familiarise yourself with the Tommy Hilfiger brand and its values. Understanding their commitment to customer service and the essence of 'classic American cool' will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your previous retail or hospitality experience by preparing specific examples of how you've delivered excellent customer service. This will demonstrate your ability to meet the high standards expected at Tommy Hilfiger.
✨Tip Number 3
Be ready to discuss how you can contribute to driving store KPIs. Think of innovative ideas or strategies that could enhance customer engagement and sales, as this shows your proactive approach.
✨Tip Number 4
Prepare to engage with customers in a way that reflects the brand's image. Practise outfit building and product recommendations, as being a brand ambassador is key to the Sales Associate role.
We think you need these skills to ace Part Time Sales Associate, Tommy Hilfiger Women & Kids - Bicester Village
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Tommy Hilfiger's brand values and history. Highlight your understanding of their commitment to customer service and how you can embody their 'classic American cool' style in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or hospitality. Emphasise skills such as customer service, communication, and teamwork, which are crucial for a Sales Associate role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the store's success.
Showcase Your Personality: In your application, let your personality shine through. Tommy Hilfiger values individuals who are adaptable and can connect with customers, so share experiences that demonstrate these traits.
How to prepare for a job interview at PVH Corp.
✨Know the Brand Inside Out
Before your interview, make sure you research Tommy Hilfiger thoroughly. Understand its history, values, and current marketing strategies. Being able to discuss the brand's essence of 'classic American cool' will show your genuine interest and alignment with their ethos.
✨Demonstrate Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to connect with consumers and resolve queries effectively.
✨Showcase Your Adaptability
Retail is fast-paced and ever-changing. Be ready to discuss times when you've had to adapt quickly to new situations or challenges. This will demonstrate that you can thrive in a dynamic environment, which is crucial for this role.
✨Dress the Part
Since you're applying for a position at a fashion-forward brand, your appearance matters. Dress in a way that reflects the Tommy Hilfiger style while still being professional. This shows that you understand the brand's aesthetic and are serious about the role.