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- Tasks: Engage customers with excellent service and product knowledge while driving store performance.
- Company: Join TOMMY HILFIGER, a globally recognised lifestyle brand celebrating classic American style since 1985.
- Benefits: Enjoy competitive pay, flexible hours, and a diverse, inclusive work environment.
- Why this job: Be part of a dynamic team that values creativity and customer connection in a vibrant retail setting.
- Qualifications: Previous experience in retail or hospitality is preferred; strong communication skills are essential.
- Other info: Embrace a culture of diversity and inclusion, where every voice matters.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Sales Associate plays a key role in achieving these high standards. Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU: You’ll connect to consumers and have a previous track record within hospitality or retail. You’ll be an effective communicator with the ability to collaborate to win. You’ll inspire trust and recognize and celebrate the contributions and achievements of others. You’ll adapt fast and act with purpose, showing a clear presence on the shop floor. You’ll take ownership and make informed decisions to find in-store solutions.
About WHAT WE OFFER: At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
Contact Detail:
PVH Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Associate, Tommy Hilfiger - Cotswolds Designer Outlet
✨Tip Number 1
Familiarise yourself with the Tommy Hilfiger brand and its values. Understanding their commitment to customer service and brand representation will help you align your approach during the interview.
✨Tip Number 2
Showcase your previous retail or hospitality experience by preparing specific examples of how you've delivered excellent customer service. This will demonstrate your ability to connect with customers effectively.
✨Tip Number 3
Be ready to discuss how you can contribute to driving store KPIs. Think of ideas or strategies that could enhance sales and customer satisfaction, as this shows your proactive mindset.
✨Tip Number 4
Prepare to engage in role-play scenarios during the interview. This could involve handling customer queries or making product recommendations, which will highlight your communication skills and adaptability.
We think you need these skills to ace Part Time Sales Associate, Tommy Hilfiger - Cotswolds Designer Outlet
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Tommy Hilfiger's brand values and history. Highlight your understanding of their iconic style and how it resonates with consumers in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or hospitality. Emphasise skills like customer service, communication, and teamwork, which are crucial for a Sales Associate role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific examples of how you've delivered excellent customer service in the past and how you can contribute to the team.
Showcase Your Personality: In your application, let your personality shine through. Tommy Hilfiger values individuals who are adaptable and enthusiastic, so convey your excitement about the role and the brand.
How to prepare for a job interview at PVH Corp.
✨Know the Brand Inside Out
Before your interview, make sure you research Tommy Hilfiger thoroughly. Understand their history, values, and current marketing campaigns. Being able to discuss how the brand embodies 'classic American cool' will show your genuine interest and alignment with their ethos.
✨Demonstrate Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to resolve queries and create a positive shopping experience.
✨Showcase Your Adaptability
Retail is fast-paced and ever-changing. Be ready to discuss times when you've had to adapt quickly to new situations or challenges. This will demonstrate that you can thrive in a dynamic environment, which is crucial for this role.
✨Dress the Part
Since you're applying for a position at a fashion-forward brand, your appearance matters. Dress in a way that reflects the Tommy Hilfiger style while still being professional. This shows that you understand the brand's aesthetic and are serious about the role.
