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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer experiences and achieve sales goals.
- Company: Join PVH, the powerhouse behind iconic brands like Tommy Hilfiger and Calvin Klein.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a dynamic environment.
- Why this job: Be part of a vibrant retail culture that values innovation and teamwork.
- Qualifications: No specific experience required; just bring your passion and enthusiasm for retail!
- Other info: Located at John Lewis Oxford, this role is perfect for those looking to make an impact.
The predicted salary is between 28800 - 43200 £ per year.
Concession Manager – Tommy Hilfiger & Calvin Klein (John Lewis – Oxford)
Apply locations: John Lewis Oxford
Time type: Full time
Posted on: Posted 5 Days Ago
Job requisition id: R52410
Design Your Future at PVH
Concession Manager – Tommy Hilfiger & Calvin Klein (John Lewis – Oxford)
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our evolving consumer base. As retail evolves, our stores must set the tone for our brands, providing a first-class experience and maintaining high in-store standards.
The Concession Manager plays a key role in achieving these standards by leading by example, embracing our entrepreneurial spirit, and inspiring their team through passion and belief in our brands.
Responsibilities include:
- Partnering with the Area Manager to build on business opportunities and achieve standards/goals such as sales, wages, sales per hour, units per transaction, conversion rate, expense control, shrinkage, mystery shops, store audits, and profitability.
- Identifying opportunities and collaborating with others to grow the business or improve performance.
- Fostering a positive store experience by treating all customers and staff fairly and consistently.
- Managing store opening/closing functions and the sales floor as Manager-on-duty.
- Ensuring execution of visual merchandising standards and store standards for sales floor and back room.
- Managing daily sales, payroll, expenses, goals, and initiatives to meet business objectives.
- Analyzing store reports and creating action plans to improve results.
- Leading management and staff meetings, contributing to regional meetings.
- Setting challenging yet attainable goals focused on service quality, customer satisfaction, and financial performance.
- Coordinating action plans considering consequences and budgets.
- Communicating daily with staff about sales goals and key performance indicators.
- Participating in manpower planning, recruitment, interviewing, hiring, and onboarding.
- Training and developing employees, ensuring proper orientation and ongoing coaching.
This job posting is active and not expired.
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Concession Manager - Tommy Hilfiger & Calvin Klein (John Lewis - Oxford) employer: PVH Corp.
Contact Detail:
PVH Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager - Tommy Hilfiger & Calvin Klein (John Lewis - Oxford)
✨Tip Number 1
Familiarise yourself with Tommy Hilfiger and Calvin Klein's brand values and current collections. This knowledge will help you demonstrate your passion for the brands during interviews and show that you're aligned with their vision.
✨Tip Number 2
Network with current or former employees of John Lewis or PVH to gain insights into the company culture and expectations for a Concession Manager. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare specific examples of how you've successfully managed teams and improved sales in previous roles. Being able to share quantifiable achievements will demonstrate your capability to meet the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on retail trends and customer service best practices. Showing that you are knowledgeable about the industry can impress interviewers and highlight your commitment to providing a first-class customer experience.
We think you need these skills to ace Concession Manager - Tommy Hilfiger & Calvin Klein (John Lewis - Oxford)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Concession Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Highlight relevant experience in retail management, team leadership, and sales performance in your CV. Use specific examples that demonstrate your ability to meet the goals outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Tommy Hilfiger and Calvin Klein brands. Discuss how your previous experiences align with the responsibilities of the Concession Manager role and how you can contribute to the store's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PVH Corp.
✨Show Your Passion for the Brand
As a Concession Manager, it's crucial to demonstrate your enthusiasm for Tommy Hilfiger and Calvin Klein. Research their latest collections and campaigns, and be ready to discuss how you can embody their brand values in your role.
✨Prepare for Performance Metrics Discussion
Familiarise yourself with key performance indicators relevant to retail management, such as sales per hour and conversion rates. Be prepared to share examples of how you've successfully met or exceeded these metrics in previous roles.
✨Emphasise Leadership Skills
Highlight your experience in leading teams and fostering a positive work environment. Share specific instances where you've inspired your team or improved staff performance through effective training and coaching.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in retail management and how you've addressed them. This could include managing shrinkage or improving customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
