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- Tasks: Manage projects and keep clients updated while collaborating with teams.
- Company: Dynamic company focused on client relationships and project success.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be the key contact for clients and make a real difference in their experience.
- Qualifications: Strong communication skills and a knack for organisation.
- Other info: Join a supportive team and thrive in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
You would be managing the day-to-day activities of various projects to ensure they are completed to our Right First Time model. Client Liaison’s responsibilities include:
- Communicating with clients and keeping them up to date with all aspects of their job.
- Keeping on top of different status projects to keep projects on track.
- Collaborating with different departments to ensure the project can go ahead to the deadlines required.
- Working individually and within a team to reach our company goals and keep projects on track for the expected completion.
Main Responsibilities:
- Oversee the development of each project in your region and carry out the necessary tasks efficiently.
- Serve as the main point of contact in all matters related to client concerns and needs.
- Build and strengthen client relationships to achieve long-term partnerships.
- Maintain accurate client records through our CRM system, keeping track of any contact updates from the client, homeowner or Network partner.
- Handle inquiries and requests from clients and homeowners and address their needs in a timely manner.
- Build relationships with clients and network partners, communicating with them throughout the whole journey of a job.
- Support in covering holiday.
Requirements and Skills:
- Excellent communication and interpersonal skills to effectively engage with clients and internal teams.
- Being confident on the phone when speaking to clients, to build great working relationships.
- Strong attention to detail.
- Strong organisational and time management skills with the ability to multitask and prioritise.
- Self-motivated and resilient, with the ability to work independently.
- Proficient in Microsoft Office.
- Strong computing skills.
- Can do attitude.
Client Liaison in Barnstaple employer: PVF SCAFFOLDING LTD
Contact Detail:
PVF SCAFFOLDING LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison in Barnstaple
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Liaison role.
✨Tip Number 2
Practice your communication skills! Since this role is all about keeping clients updated and building relationships, we suggest doing mock calls with friends or family. Get comfortable chatting and addressing concerns like a champ!
✨Tip Number 3
Show off your organisational skills! When you get the chance to chat with potential employers, share examples of how you've managed multiple projects or tasks. We want to see that you can juggle responsibilities like a pro!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Client Liaison in Barnstaple
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Liaison role. Highlight your communication skills and any relevant project management experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background aligns with our Right First Time model. Keep it engaging and personal!
Showcase Your Organisational Skills: Since the role requires strong organisational abilities, mention specific examples of how you've managed multiple projects or tasks in the past. We love seeing how you keep things on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PVF SCAFFOLDING LTD
✨Know Your Projects Inside Out
Before the interview, make sure you understand the projects the company is currently working on. Familiarise yourself with their Right First Time model and be ready to discuss how you can contribute to keeping projects on track.
✨Show Off Your Communication Skills
As a Client Liaison, communication is key. Prepare examples of how you've effectively engaged with clients in the past. Think about times when you’ve resolved client concerns or built strong relationships, and be ready to share those stories.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage multiple tasks and prioritise your workload. You might want to bring up specific tools or methods you use to stay organised, especially if they relate to CRM systems or project management.
✨Emphasise Your Can-Do Attitude
Employers love a positive mindset! Be ready to discuss challenges you've faced and how your resilience helped you overcome them. Show that you're self-motivated and eager to tackle any task that comes your way.
