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- Tasks: Engage with potential clients and showcase our innovative SaaS solutions.
- Company: Join Puzzel, a leading cloud-based contact centre provider with a vibrant culture.
- Benefits: Earn a competitive salary with uncapped commission, plus birthday gifts and fun parties.
- Other info: Flexible work environment with excellent career development opportunities.
- Why this job: Be part of a dynamic team driving customer service innovation in a growing market.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 36000 - 55000 £ per year.
Location: City Of London, England, United Kingdom
Salary: £36,000 fixed + £19,000 OTC (uncapped). Minimum £30k for inexperienced candidates.
Employment type: Contract
Seniority: Entry level
Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI‑driven analytics to optimise customer interactions and operational efficiency. With 25 years of experience since our foundation in Norway, we are already #1 in the Nordics, growing rapidly in the UK and expanding into the Netherlands and Finland in 2024, but our ambition is to become the clear European market‑leader in the coming years.
Why we are proud:
- 2024 CX Awards Winner, Best Mid‑Market Contact Center Platform
- Puzzel was recognised as the ‘most innovative European‑founded CCaaS provider’ and top 3 globally by Frost
- Split your time between the office and home
- You get to be part of a fun, driven and supportive team
- Gift on your birthday
- Annual Summer and Christmas parties
- Excellent development opportunities and a great company culture
Interview Process:
- Screening call with Talent Acquisition
- 1st interview with SDR Director
- 2nd interview with wider commercial/marketing function
- Final panel interview with SDR Director, VP Sales + 1 more
Puzzel Values:
- Built on Trust – trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us.
- Stronger Together – working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners.
- Stay Hungry – have a continuous hunger to raise our game, innovate and be the best we can be professionally.
Diversity no sponsorship provided. By applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in.
Sales Development Representative - SaaS SDR - London area employer: Puzzel
Contact Detail:
Puzzel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative - SaaS SDR - London area
✨Tip Number 1
Get to know Puzzel and its values! Research the company culture and understand what makes them tick. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! As a Sales Development Representative, you'll need to sell yourself just as much as the product. Prepare a short, engaging introduction about who you are and what you bring to the table, and rehearse it until it feels natural.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interviews, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Sales Development Representative - SaaS SDR - London area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Development Representative role. Highlight any relevant experience, skills, and achievements that align with what we’re looking for at Puzzel. A personalised CV shows us you’re genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your background makes you a great fit. Keep it concise but engaging – we want to see your personality come through!
Showcase Your Passion for SaaS: Since we’re in the SaaS space, it’s important to demonstrate your understanding and enthusiasm for cloud-based solutions. Mention any relevant experiences or knowledge you have about the industry to catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Puzzel
✨Know Your Product
Before the interview, make sure you understand Puzzel's cloud-based contact centre solutions. Familiarise yourself with their features, benefits, and how they stand out in the market. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, even if they're from different industries. Highlight your ability to connect with customers, overcome objections, and close deals. Use specific examples to demonstrate your skills and how they can benefit Puzzel.
✨Embrace the Company Values
Puzzel values trust, collaboration, and a hunger for improvement. Think of examples from your past where you've embodied these values. Be ready to discuss how you can contribute to a supportive team environment and help drive the company’s success.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and Puzzel's future plans. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your own values and career aspirations.