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- Tasks: Build relationships with customers and manage advocacy programmes to create brand advocates.
- Company: Leading contact centre solutions provider with a focus on customer success.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Remote role with a collaborative team environment.
- Why this job: Make a real impact by turning customers into passionate advocates for our brand.
- Qualifications: Extensive B2B marketing experience in SaaS and strong project management skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading contact center solutions provider seeks a Customer Marketing Manager for a 12-month contract in the UK or the Netherlands. This role involves building relationships with existing customers to create advocates, managing customer advocacy programs, and collaborating across various teams.
Ideal candidates will have:
- Extensive B2B marketing experience in a SaaS environment
- Exceptional communication skills
- A strong project management background
A flexible working approach is offered with a competitive salary based on Mercer benchmarking.
SaaS Customer Marketing Manager — Advocate & CAB (Remote) employer: Puzzel
Contact Detail:
Puzzel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SaaS Customer Marketing Manager — Advocate & CAB (Remote)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the SaaS space, especially those who have worked in customer marketing. They can provide insider tips and might even refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your B2B marketing successes. When you get the chance to chat with potential employers, share specific examples of how you've built customer relationships and driven advocacy.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like the one offering this role, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're genuinely interested in joining our team. So, don’t hesitate—get your application in and let’s make it happen!
We think you need these skills to ace SaaS Customer Marketing Manager — Advocate & CAB (Remote)
Some tips for your application 🫡
Show Your Passion for SaaS: When writing your application, let us see your enthusiasm for the SaaS industry. Share any relevant experiences or projects that highlight your understanding of customer marketing in this space.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your B2B marketing experience and any specific achievements that align with the responsibilities mentioned in the job description.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your key skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Puzzel
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape and the specific solutions the company offers. Familiarise yourself with their customer advocacy programs and think about how you can contribute to building strong relationships with existing customers.
✨Showcase Your B2B Marketing Experience
Prepare examples from your past roles that highlight your B2B marketing experience. Be ready to discuss specific campaigns you've managed, the results achieved, and how they relate to customer advocacy in a SaaS context.
✨Communicate Clearly and Confidently
Since exceptional communication skills are key for this role, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers and ensure you convey your ideas effectively.
✨Demonstrate Project Management Skills
Be prepared to discuss your project management experience. Highlight any tools or methodologies you’ve used, and share examples of how you’ve successfully managed multiple projects simultaneously, especially in a remote setting.