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- Tasks: Build relationships with customers and manage advocacy programmes to create brand advocates.
- Company: Leading contact centre solutions provider with a focus on customer success.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Remote role with a collaborative team environment.
- Why this job: Make a real impact by turning customers into passionate advocates for our brand.
- Qualifications: Extensive B2B marketing experience in SaaS and strong project management skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading contact center solutions provider seeks a Customer Marketing Manager for a 12-month contract in the UK or the Netherlands. This role involves building relationships with existing customers to create advocates, managing customer advocacy programs, and collaborating across various teams.
Ideal candidates will have:
- Extensive B2B marketing experience in a SaaS environment
- Exceptional communication skills
- A strong project management background
A flexible working approach is offered with a competitive salary based on Mercer benchmarking.
SaaS Customer Marketing Manager — Advocate & CAB (Remote) in London employer: Puzzel
Contact Detail:
Puzzel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SaaS Customer Marketing Manager — Advocate & CAB (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the SaaS space, especially those who have worked in customer marketing. They can provide insider tips and might even refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects, especially those that highlight your B2B marketing experience. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on how you've built customer relationships and managed advocacy programs in previous roles.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and get noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace SaaS Customer Marketing Manager — Advocate & CAB (Remote) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your B2B marketing experience in a SaaS environment. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer advocacy and how you can build relationships with our customers. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Puzzel
✨Know Your SaaS Inside Out
Make sure you understand the SaaS landscape and the specific solutions offered by the company. Familiarise yourself with their customer advocacy programs and think about how you can contribute to building strong relationships with existing customers.
✨Showcase Your B2B Marketing Experience
Prepare examples from your past roles that highlight your B2B marketing experience, especially in a SaaS environment. Be ready to discuss successful campaigns you've managed and how they drove customer engagement and advocacy.
✨Demonstrate Your Communication Skills
Since this role requires exceptional communication skills, practice articulating your thoughts clearly and confidently. Consider preparing a brief pitch about how you would approach building customer advocates and managing advocacy programmes.
✨Project Management Prowess
Be prepared to discuss your project management experience. Think of specific projects where you successfully collaborated with different teams and how you ensured timely delivery and stakeholder satisfaction. Highlight any tools or methodologies you used to keep everything on track.