At a Glance
- Tasks: Create and execute go-to-market strategies for innovative cloud-based solutions.
- Company: Join Puzzel, a leading provider of contact centre solutions with a collaborative culture.
- Benefits: Enjoy a competitive salary, flexible working, and great team events.
- Other info: Dynamic work environment with excellent career growth opportunities.
- Why this job: Make an impact in a fast-growing tech company and develop your marketing skills.
- Qualifications: 2-4 years in B2B product marketing, preferably in SaaS.
Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency.
With 25 years’ experience since our foundation in Norway, we’re already #1 in the Nordics; growing rapidly in the UK and we are already seeing some great success in the Netherlands since opening the entity in mid-2024, but our ambition is to become the clear European market-leader in the coming years.
What you'll do:
- Develop Go-to-Market Strategies: Support the PM Director in the creation and execution of go-to-market plans for Puzzel’s ecosystem and solutions, continuously fine-tuning Puzzel’s ICP and buyer personas through sales interviews, customer interviews and broader data analysis.
- Build Product Knowledge: Gain deep expertise in Puzzel’s product suite and align this knowledge with the sales process, ensuring that messaging supports the product’s strengths and customer needs.
- Messaging & Positioning: Develop compelling narratives that demystify AI-driven customer experience. Build trust and communicate the benefits of Puzzel's solution in the contact centre space.
- Cross-Functional Leadership: Guide central and local strategies and tactics, working closely with the regional marketing, sales, and product teams to support the creation of sales tools, pitch decks and case studies that communicate Puzzel's value.
- Research & Insights: Collaborate closely with marketing analytics and use the insights to inform and guide ongoing product development.
- Content Creation: Support content creation of our marketing materials, such as whitepapers, blogs, case studies, and product sheets.
- Competitive Intelligence: Conduct ongoing competitive analysis to identify trends, challenges, and opportunities.
The must haves:
- 2-4 years of experience in B2B product marketing.
- SaaS Expertise: Proven experience in marketing SaaS products with a deep understanding of cloud-based solutions and subscription-based pricing models.
- Stakeholder Manager: Strong ability to work cross-functionally and align closely with sales and product teams to ensure market success.
- Data-Driven: Strong analytical skills, with the ability to leverage data to inform decisions and measure the success of product marketing initiatives.
- Market researcher: You know your market, customers, and competition better than anyone, and you integrate this information into your growth strategies.
- Master storyteller: Ability to create compelling narratives across different channels.
- Strategic Thinker: Ability to develop, execute, and optimise go-to-market strategies and competitive positioning initiatives.
- Adaptability: Comfortable working in a fast-paced, high-growth environment.
The nice to haves:
- International experience.
- Content writing experience.
- Experience in planning, setting metrics, and roadmap development.
What’s In it for You?
- Competitive salary based on Mercer salary benchmarking data.
- Flexible, hybrid approach to working; split your time between the office and home.
- Annual Summer and Christmas parties.
- Excellent development opportunities and a great company culture.
Puzzel Values:
- Built on Trust: Trust is an intrinsic Nordic value, upon which Puzzel has been built.
- Stronger Together: Working together in a genuinely collaborative way.
- Stay Hungry: Have a continuous hunger to raise our game, innovate and be the best we can be professionally.
We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background.
Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt.
Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for.
Product Marketing Associate in London employer: Puzzel
Puzzel is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about AI-driven technology. Located in a vibrant area, we offer comprehensive benefits, continuous employee growth opportunities, and a collaborative environment where your contributions are valued. Join us to be part of a forward-thinking team that empowers you to excel in your career while making a meaningful impact in the B2B landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Product Marketing Associate in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Puzzel and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Puzzel are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Puzzel on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Puzzel. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Product Marketing Associate in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Puzzel. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Puzzel:Show us that you’ve done your homework! In your application, briefly mention what you admire about Puzzel’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Puzzel
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Puzzel will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Puzzel, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
