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- Tasks: Lead product marketing strategies and drive growth for innovative cloud-based solutions.
- Company: Join Puzzel, a top provider of contact centre solutions with a collaborative culture.
- Benefits: Enjoy competitive salary, flexible working, and great team events.
- Why this job: Make a real impact in a rapidly growing tech company and shape market strategies.
- Qualifications: 4+ years in product marketing, ideally in B2B SaaS, with strong communication skills.
- Other info: Dynamic work environment with excellent career development opportunities.
The predicted salary is between 65000 - 85000 £ per year.
Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency.
We are looking for a Senior Product Marketing Manager to help shape how Puzzel brings products to market. You’ll sit at the intersection of Product, Sales, Partnerships, Customer Success, and Marketing - translating product value into clear messaging, positioning, and go-to-market strategies that drive adoption and growth.
This is a senior role with high visibility and a big opportunity to influence product direction, commercial success, and market perception.
What You’ll Do- Positioning & messaging
- Own and evolve messaging and positioning across key products and target segments.
- Turn product capabilities into customer value stories that resonate.
- Build differentiated narratives against competitors and alternatives.
- Go-to-market leadership
- Lead end-to-end go-to-market plans for launches, updates, and new capabilities.
- Proactively manage stakeholders across the organisation to influence and share information, in the right medium, at the right time across local and global audiences.
- Create launch kits and enablement materials to drive adoption.
- Drive business impact or growth using data, analytical thinking and structured presentation skills.
- Sales enablement
- Partner closely with Commercial teams to create tools that help win and retain customers: pitch decks, battlecards, talk tracks, FAQs.
- Run internal enablement sessions and support commercial readiness.
- Customer & market insight
- Develop deep understanding of customers, personas, industries, and buyer journeys.
- Define customer and market segment to identify, select and prioritize target segments to meet business needs.
- Translate insights into product-market fit improvements and stronger GTM execution.
- Monitor market trends and competitor moves.
- Content & campaign collaboration
- Support demand generation campaigns with clear messaging and product expertise.
- Contribute to high-impact customer stories and product proof points.
- Strategic thinking paired with hands-on execution.
- Clear communication and great stakeholder management.
- High ownership, momentum, and ability to move fast in a scaling environment.
- Strong collaboration skills - and the ability to influence without authority.
- A minimum of 4 years of professional experience in a product marketing management role, ideally in B2B SaaS.
- Demonstrated success owning GTM strategies and product launches.
- Experience shaping and taking to market a suite of products beyond individual isolated features or one-off campaigns.
- Strong messaging skills you can simplify complexity without losing nuance.
- Confidence working with senior stakeholders across Product, Sales and Marketing.
- Strong commercial mindset: you understand what drives pipeline and revenue.
- Experience in CCaaS / customer experience / contact centre tech.
- Experience working with multiple markets, languages, or regions.
- Familiarity with enterprise buying cycles and procurement processes.
- Strong interpersonal skills and ability to manage initiatives across multiple departments and stakeholders and with a flexible mindset.
- Proactive, flexible and capable of working independently as well as working in a team.
- Strategic thinker, able to balance long-term vision with short and medium-term goals.
This role can be located in the UK, Denmark or Netherlands. UK: we are remote-first; there is a preference to be in the Greater London as our Product Marketing Associate is based there, so nice to get time in the office together. NL: we are remote-first, but you’ll have access to use any Regus office in the Netherlands 2 days per week. The team try to get together at least once per week. DK: Aarhus or Copenhagen offices, with expectation to be in 2-3 days per week.
Whats In it for You?- Competitive salary based on Mercer salary benchmarking data.
- Flexible, hybrid approach to working; split your time between the office and home.
- You get to be part of a fun, driven and supportive team.
- Annual Summer and Christmas parties.
- Excellent development opportunities and a great company culture.
- Screening call with Talent Acquisition.
- 1st interview with Product Marketing Director.
- Panel with case study.
- Final meeting with CMO.
- Built on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us.
- Stronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners.
- Stay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally.
We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are.
One Last ThingEven if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt.
Senior Product Marketing Manager in City of London employer: Puzzel
Contact Detail:
Puzzel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Marketing Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you know what Puzzel is all about and how you can contribute to our growth!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Senior Product Marketing Manager role. We want to hear your story!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you note can leave a lasting impression and show us you're genuinely interested in joining our team.
We think you need these skills to ace Senior Product Marketing Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Product Marketing Manager role. Highlight your relevant experience in product marketing, especially in B2B SaaS, and show how your skills align with what we’re looking for at Puzzel.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to illustrate how you’ve driven growth or improved processes, as this will resonate well with us.
Be Authentic: We value authenticity, so let your personality shine through in your application. Share your passion for product marketing and customer experience, and don’t hesitate to express why you want to join Puzzel specifically.
Apply Through Our Website: For the best chance of being noticed, apply directly through our website. This ensures your application goes straight to our hiring team, and you’ll be one step closer to joining our fun and supportive team!
How to prepare for a job interview at Puzzel
✨Know Your Product Inside Out
As a Senior Product Marketing Manager, you need to be the expert on Puzzel's offerings. Familiarise yourself with the platform's features, benefits, and how they stack up against competitors. This will help you articulate clear value propositions during the interview.
✨Prepare for Stakeholder Scenarios
Expect questions about how you would manage relationships with various stakeholders. Think of examples where you've successfully influenced decisions or collaborated across departments. Be ready to discuss your approach to communication and alignment in a fast-paced environment.
✨Showcase Your Go-To-Market Experience
Highlight your previous successes in launching products and executing go-to-market strategies. Prepare specific examples that demonstrate your ability to drive adoption and growth, as this is crucial for the role. Use metrics to back up your claims!
✨Emphasise Your Strategic Thinking
Puzzel is looking for someone who can balance long-term vision with short-term goals. Be prepared to discuss how you've approached strategic planning in past roles, and how you can apply that thinking to Puzzel's market positioning and messaging.
