At a Glance
- Tasks: Coordinate service delivery and manage timebank requests while communicating with stakeholders.
- Company: Puzzel AS, a dynamic company in the tech industry.
- Benefits: Competitive salary, comprehensive benefits, and flexible hybrid working arrangements.
- Other info: Great opportunity for early-career professionals to grow in a vibrant environment.
- Why this job: Join a supportive team and make a real difference in customer service delivery.
- Qualifications: Highly organised, proactive, and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Puzzel AS is seeking a Professional Services Coordinator & Delivery Support in London, UK. This early-career role involves coordinating service delivery and managing timebank requests while communicating with stakeholders effectively. You will be responsible for ensuring that services are efficiently delivered and customers receive timely support.
The ideal candidate will be highly organized, proactive, and possess strong communication skills. This position offers a competitive salary and comprehensive benefits, along with flexible hybrid working arrangements.
Delivery & Professional Services Coordinator (Hybrid-London) employer: Puzzel AS
Puzzel AS is an excellent employer that values its employees by offering a competitive salary and comprehensive benefits, alongside flexible hybrid working arrangements in the vibrant city of London. The work culture promotes collaboration and effective communication, providing ample opportunities for professional growth and development in an early-career role. Joining Puzzel means being part of a dynamic team dedicated to delivering exceptional service and support to customers.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery & Professional Services Coordinator (Hybrid-London)
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Puzzel AS value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Puzzel AS a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Puzzel AS!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Puzzel AS.
We think you need these skills to ace Delivery & Professional Services Coordinator (Hybrid-London)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Puzzel AS!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Puzzel AS
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
