Puzzel AS

Puzzel AS is a leading provider of cloud-based contact centre solutions, dedicated to enhancing customer engagement and operational efficiency. Established with the vision of transforming customer service, Puzzel offers a comprehensive suite of tools designed to streamline communication across various channels.

With a strong emphasis on innovation, Puzzel integrates advanced technologies such as artificial intelligence and machine learning into its platform. This enables businesses to deliver personalised experiences to their customers while optimising their internal processes.

The company’s core offerings include:

• Omni-channel Communication: Seamlessly connect with customers through voice, email, chat, and social media.
• Workforce Management: Efficiently manage resources and schedules to maximise productivity.
• Analytics and Reporting: Gain insights into performance metrics to drive informed decision-making.

Puzzel is committed to providing exceptional customer support, ensuring that clients can leverage the full potential of their solutions. The company prides itself on its user-friendly interface, which allows for easy integration and scalability.

Headquartered in the UK, Puzzel serves a diverse range of industries, including retail, finance, and telecommunications. The company’s mission is to empower organisations to enhance their customer interactions and achieve their business goals.

As a forward-thinking organisation, Puzzel continues to invest in research and development, staying ahead of industry trends and customer needs. With a growing team of experts, Puzzel is poised to lead the way in the future of customer service technology.