At a Glance
- Tasks: Engage potential customers and book demos for our Sales Executives.
- Company: Join Puzzel, a leading cloud-based contact centre solutions provider.
- Benefits: Competitive salary, uncapped commission, flexible working, and fun team culture.
- Other info: Great career development opportunities and a supportive, diverse work environment.
- Why this job: Be part of a rapidly growing company making waves in the tech industry.
- Qualifications: B2B experience with cold-calling; driven and money-motivated individuals welcome.
The predicted salary is between 30000 - 36000 £ per year.
Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency.
As we continue to expand our market share in the UK, we are looking for a Sales Development Representative (SDR) who will support our existing team of 4 Account Executives, by partnering with them to map the market, understand target companies and buyer personas, and hopefully convert cold outreach into genuine interest from companies who are viable Puzzel customers.
This role is available due to an internal promotion from SDR to Account Executive, so we hope the same will come for any future SDRs that join the business.
Responsibilities:
- Engage with potential business customers through a variety of channels like LinkedIn, Phone, Email + other automated outreach tools to gain their initial interest and book demos for the Sales Executives.
- Learn how to sell AI driven technology MEDDPICC (Metrics, Identified Pain and Identifying Potential Champion) qualification combined with Challenger Sales methodology.
- Understand our ICP (Ideal Customer Profile) and Go-To-Market strategy.
- Partner closely with Sales Executives to create joint account plans, product demonstrations and close revenue for the company.
- Collaborate with Marketing to nurture leads through events, industry reports and outbound content.
You should be a driven and confident individual, willing to learn from your setbacks. Previous B2B experience including outbound cold-calling is a must for this hire, even if not purely in a BDR/SDR role. You must be resilient and target and/or money motivated, but the rewards are plentiful, as is the opportunity for career development.
Must Haves:
- You must have native-level fluency in English.
- Driven, money-motivated and intelligent.
- Commercial experience in a B2B setting, with experience and proven success in cold-calling and prospecting.
- Experience with AI technology or SaaS.
Nice to Haves:
- CCaaS, CX or relevant industry experience.
- SDR/BDR/Outbound B2B Sales experience.
- Co-piloting SDR AI agents or AI platforms.
- Groove or other cadence management systems.
- Cognism, Hunter or similar scraping tools.
We will, however, consider those with limited experience with the right attitude and traits.
What’s In it for You?
- Competitive salary + (uncapped) commission.
- Realistic earnings of c. £50k+ per annum.
- Flexible, hybrid approach to working; split your time between the office and home.
- You get to be part of a fun, driven and supportive team.
- Gift on your birthday.
- Annual Summer and Christmas parties.
- Excellent development opportunities and a great company culture.
What to expect from the interview process:
- Screening call with Talent Acquisition.
- 1st interview with SDR Director.
- 2nd interview with wider commercial/marketing function.
- Final panel interview with SDR Director, VP Sales + 1 more.
We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are.
If there is anything we can do to support you in the interview process, or beyond, please let us know.
Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt.
Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for.
Sales Development Representative - SaaS SDR - London area employer: Puzzel
Puzzel is an excellent employer that fosters a dynamic and inclusive work culture, where employees are encouraged to grow and develop their skills in a supportive environment. With a competitive salary and the opportunity to work in a hybrid setting in London, team members enjoy a unique blend of professional development and meaningful engagement with clients across the UK and Benelux markets.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative - SaaS SDR - London area
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Representative - SaaS SDR - London area at Puzzel, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Puzzel. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Representative - SaaS SDR - London area. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Representative - SaaS SDR - London area
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Puzzel:When writing your cover letter, make sure to tailor your message specifically for Puzzel. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Puzzel
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Puzzel that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Puzzel that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Puzzel’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
