At a Glance
- Tasks: Lead the bid process and collaborate with teams to create winning proposals.
- Company: Join Puzzel, a top cloud-based contact centre solutions provider.
- Benefits: Enjoy a competitive salary, flexible working, and fun team events.
- Other info: Remote-first culture with great career development opportunities.
- Why this job: Make an impact in a growing tech company and enhance your skills.
- Qualifications: 5+ years in B2B bids, strong project management, and excellent writing skills.
The predicted salary is between 51750 - 63250 £ per year.
Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency.
With 25 years’ experience since our foundation in Norway, we’re already #1 in the Nordics, growing rapidly in the UK and expanding into the Netherlands and Finland in 2024, but our ambition is to become the clear European market-leader in the coming years.
As our Bid Manager, you’ll play a pivotal role in driving the success of our tender and proposal submissions. You'll work closely with Sales, Pre-Sales, Legal, Product and Delivery teams to manage and produce compelling, compliant, and customer-focused bid responses that help us win new business and retain key accounts.
Your responsibilities will include:
- Leading and managing the full end-to-end bid process for RFIs, RFPs, ITTs and security questionnaires
- Coordinating cross-functional contributors to ensure content is accurate, timely, and compelling
- Managing timelines, deadlines, and document quality – ensuring submissions meet all compliance requirements
- Developing and maintaining a central library of reusable bid content and templates
- Working with stakeholders to continuously improve bid processes, strategy, and win rates
- Collaborating with Sales and Product to tailor responses that highlight Puzzel’s unique value proposition
- Supporting post-bid reviews to capture lessons learned and implement improvements
- Ensuring brand, tone of voice, and messaging consistency across all bid documentation
The must haves:
- Minimum 5 years of experience managing B2B bids/tenders, ideally in SaaS or tech
- Strong project management and communication skills – able to coordinate and influence stakeholders
- Excellent written English with a flair for persuasive, structured, and customer-centric writing
- High attention to detail and organisational skills
- Confident managing multiple bids simultaneously under time pressure
- Understanding of bid best practices (APMP knowledge or certification a plus)
- Eligibility to work in the UK
The nice to haves:
- Knowledge of the contact centre/ CX/AI / CCaaS industry
- Experience with procurement portals, document automation tools, or CRM systems
- A background in Sales Enablement or Technical Writing
- Ability to write and speak in non-English languages particularly Dutch, French, or any Nordic languages.
Our UK team is remote first, with an office in London near Liverpool Street.
What’s In it for You?
- Competitive salary, discretionary bonus based on KPI attainment / performance and company performance
- Flexible, hybrid approach to working; split your time between the office and home
- You get to be part of a fun, driven and supportive team
- Gift on your birthday
- Annual Summer and Christmas parties
- Excellent development opportunities and a great company culture
We are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are. If there is anything we can do to support you in the interview process, or beyond, please let us know.
Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt.
Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for.
Bid Manager - UK in London employer: Puzzel
Puzzel is an excellent employer that fosters a dynamic and inclusive work culture, where employees are encouraged to grow and develop their skills in a supportive environment. With a competitive salary and the opportunity to work in a hybrid setting in London, team members enjoy a unique blend of professional development and meaningful engagement with clients across the UK and Benelux markets.
StudySmarter Expert Advice🤫
We think this is how you could land Bid Manager - UK in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Bid Manager - UK at Puzzel!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Puzzel or be willing to refer you for that Bid Manager - UK position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Puzzel who’s on the lookout for their next Bid Manager - UK star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Bid Manager - UK role at Puzzel!
We think you need these skills to ace Bid Manager - UK in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Puzzel. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Puzzel
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Puzzel. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
