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- Tasks: Lead and train a team of Hosts to create an unforgettable guest experience.
- Company: Join Puttshack, the fun and tech-infused mini golf venue everyone loves!
- Benefits: Enjoy free golf, 50% off food, and health perks like gym discounts.
- Why this job: Be part of a vibrant team that values fun and excellence in hospitality.
- Qualifications: One year of experience in a customer-facing role is required.
- Other info: Access to continuous development and exciting team socials!
The predicted salary is between 20000 - 25000 £ per year.
Here at Puttshack we provide a fun and inclusive experience for our guests which makes them want to return! We cater for a wide variety of people, from children's parties during the daytime, through to date nights and group parties throughout the evening. We offer the highest standards of hospitality and welcome to all of our guests.
As a Host Supervisor you will be responsible to manage and train the Hosts who are the first point of contact in the venue. You will ensure the Hosts understand how the venue works, and can articulate this in a warm and welcoming way to our guests. You will also be the first point of escalation should any issues arise.
Qualifications and Experience:
- At least one year experience is required
What’s in it for you?
- Free golf & 50% discount on food and drink for up to 6.
- New starter training & buddy support to set you up for success!
- Access to continuous development through a blended learning approach.
- Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
- Refer a friend – Up to £500 referral fee* (T&Cs apply)
- Free meal on shift
- Associate of the month awards
- Fun team socials, competitions and incentives!
- Enrolment to our communication community – PuttApp Wagestream membership - access 50% of your wages as you work, building pots and financial support.
About us:
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Our Vision - To be the universal answer to the question ‘Where should we get together’
Our Mission - To create lasting memories for people of all generations through a shared, world class entertainment experience.
Our Purpose - To bring everyone into play.
Our Values:
- Bring your ‘A’ game - We strive for excellence in everything we do
- Lead the Way - Our associates (staff) embrace and are inspired by change
- Own the Fun - We revel in our guests’ enjoyment
- Care Deeply - We take great care of our guests, our associates and the communities we call home
Host Supervisor in London employer: Puttshack
Contact Detail:
Puttshack Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Puttshack's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your people skills! As a Host Supervisor, you'll be managing and training others, so brush up on your communication and leadership abilities. Role-play scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Be ready to showcase your experience! Think of specific examples from your past roles where you've excelled in hospitality or resolved issues. This will help you demonstrate that you can bring your ‘A’ game to Puttshack.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Puttshack family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Host Supervisor in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and warmth into your words. Remember, we’re all about creating a welcoming atmosphere at Puttshack!
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality or customer service. We love seeing how your past roles have prepared you for being a Host Supervisor. Be specific about what you've done and how it relates to managing and training others.
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate straightforwardness, especially when it comes to understanding your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what makes Puttshack such a great place to work!
How to prepare for a job interview at Puttshack
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Puttshack’s unique offerings and atmosphere. Understand how the tech-infused mini golf works and be ready to discuss how you can enhance the guest experience. This shows your genuine interest in the role and the company.
✨Showcase Your Hospitality Skills
As a Host Supervisor, you'll need to demonstrate your ability to manage and train others while providing top-notch hospitality. Prepare examples from your past experiences where you’ve successfully led a team or resolved guest issues. This will highlight your leadership skills and commitment to excellent service.
✨Embrace the Fun Factor
Puttshack is all about fun! During your interview, let your personality shine through. Share your ideas on how to create memorable experiences for guests and how you would contribute to the vibrant atmosphere. Remember, they want someone who can own the fun!
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Think about what you genuinely want to know about the role or the company culture. Asking insightful questions not only shows your enthusiasm but also helps you determine if Puttshack is the right fit for you.