At a Glance
- Tasks: Support tech-driven gaming experiences and maintain venue equipment.
- Company: Join Puttshack, a fun and inclusive mini golf experience.
- Benefits: £30 sign-on fee, free golf, 50% off food, and health perks.
- Why this job: Be part of a vibrant team creating memorable experiences for guests.
- Qualifications: No previous experience required; just bring your enthusiasm!
- Other info: Enjoy fun socials, competitions, and opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Technical Support role at Puttshack UK
This range is provided by Puttshack UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
London, England, United Kingdom
Base pay range
Not specified
The Role
Here at Puttshack we provide a fun and inclusive experience for our guests which makes them want to return! We cater for a wide variety of people, from children\’s parties during the daytime, through to date nights and group parties throughout the evening.
Our Technical Support staff are responsible on-site to provide facilities support duties to maintain the venue’s tech-driven gaming creations. They will conduct daily audit of hardware, provide fix support during operational hours, and assist with general maintenance of the venue as required.
- Manual Handling duty required
Qualifications And Experience
- Previous experience is not required.
What’s in it for you?
- £30 sign on fee
- Free golf & 50% discount on food and drink for up to 6.
- New starter training & buddy support to set you up for success!
- Access to continuous development through a blended learning approach.
- Medicash – health cash back benefits platform (Dental Cover, gym discount, health consultations, health screening, virtual GP, EAP, discount perks and more)
- Refer a friend – Up to £500 referral fee
- Free meal on shift
- Associate of the month awards
- Fun team socials, competitions and incentives
- Enrolment to our communication community – PuttApp
- Wagestream membership – access 50% of your wages as you work
About Us
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Our Vision – To be the universal answer to the question ‘Where should we get together’
Our Mission – To create lasting memories for people of all generations through a shared, world class entertainment experience.
Our Purpose – To bring everyone into play.
Our Values
- Bring your ‘A’ game – We strive for excellence in everything we do
- Lead the Way – Our associates (staff) embrace and are inspired by change
- Own the Fun – We revel in our guests’ enjoyment
- Care Deeply – We take great care of our guests, our associates and the communities we call home
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Information Technology
- Hospitality
We’re unlocking community knowledge in a new way
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Technical Support employer: Puttshack UK
Contact Detail:
Puttshack UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support
✨Tip Number 1
Get to know the company! Before your interview, check out Puttshack's vibe and values. This will help you connect with the team and show that you're genuinely interested in being part of their fun environment.
✨Tip Number 2
Practice makes perfect! Run through common technical support scenarios or questions you might face during the interview. This way, you'll feel more confident and ready to tackle any challenges they throw your way.
✨Tip Number 3
Show off your personality! Puttshack is all about fun and inclusivity, so don’t be afraid to let your character shine through. Share your experiences and how you can contribute to creating memorable moments for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Puttshack family right from the start!
We think you need these skills to ace Technical Support
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to customise your application for the Technical Support role. Highlight any relevant skills or experiences that align with our tech-driven environment and the fun atmosphere we create at Puttshack.
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Puttshack UK
✨Know the Company
Before your interview, take some time to research Puttshack. Understand their mission, values, and what makes their tech-driven mini golf experience unique. This will help you connect your answers to their culture and show that you're genuinely interested in being part of their team.
✨Show Your Problem-Solving Skills
As a Technical Support staff member, you'll need to troubleshoot issues on the spot. Prepare examples from your past experiences (even if they're not work-related) where you've successfully solved problems or helped others. This will demonstrate your ability to think on your feet.
✨Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This shows that you're engaged and eager to learn more about how you can contribute to Puttshack's fun and inclusive environment.
✨Be Yourself
Puttshack values fun and authenticity, so don’t be afraid to let your personality shine through during the interview. Share your enthusiasm for the role and how you can bring your own flair to the team. Remember, they want to see the real you!