Guest Experience Associate in London

Guest Experience Associate in London

London Full-Time 9.9 - 12.1 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Create unforgettable experiences for guests while serving food and drinks.
  • Company: Puttshack, where mini golf meets tech-driven fun and great vibes.
  • Benefits: Free golf, 50% off food, early pay access, and health benefits.
  • Other info: No experience needed; just bring your energy and enthusiasm!
  • Why this job: Join a lively team and make every guest's visit memorable.
  • Qualifications: Big personality, positive energy, and a love for hospitality.

The predicted salary is between 9.9 - 12.1 £ per hour.

About Puttshack

We’re redefining mini golf into an extraordinary, tech-driven social experience — where great food, drinks, and unforgettable moments come together to create memory-making fun. We believe play is for everyone, shared moments matter most, and while our technology powers the experience, it’s the energy of our people that brings it to life.

About The Role

You’ll be at the heart of the action — serving guests, bringing the energy, and helping create experiences people can’t wait to come back for. No two shifts are the same, always fun and that’s exactly how we like it!

What You’ll Do

  • Create a fun, welcoming atmosphere for every guest
  • Deliver fast, friendly, high-quality service
  • Work as part of a team to bring everyone into the experience
  • Take and serve food & drink orders
  • Assist guests with bookings and golf

What We’re Looking For

  • Big personality and positive energy, always owning the fun
  • Great people skills and a genuine love for hospitality caring deeply
  • A team player who brings their A game in creating shared moments
  • Reliable, proactive, and ready to get stuck in leading the way

No experience needed! Just bring the energy, we’ll teach you the rest.

Benefits

  • Free golf + 50% off food & drink
  • Free meal on shift
  • Wagestream (access pay early)
  • Medicash health benefits and lots of discounts
  • Referral bonus (up to £500)
  • Training, development & progression opportunities
  • Fun team socials, competitions and incentives

Diversity makes our team stronger, and we’re committed to creating an inclusive, fair workplace where everyone can thrive.

Guest Experience Associate in London employer: Puttshack UK

Puttshack UK is an exceptional employer located in Greater London, offering a vibrant work culture where enthusiasm and energy are celebrated. With flexible shifts, comprehensive training, and benefits like free golf and dining discounts, employees have ample opportunities for personal growth and career progression in a fun, tech-driven environment.

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Contact Details:

Puttshack UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Associate in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Puttshack UK. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Puttshack UK

Don't be shy about reaching out to Puttshack UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience Associate in London

Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Teamwork
Flexibility
Organizational Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Puttshack UK and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Puttshack UK

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!