Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate a team to ensure smooth venue operations and excellent guest experiences.
- Company: Puttshack, an upscale mini golf experience with a fun and tech-infused atmosphere.
- Benefits: Free golf, 50% food discount, health perks, and competitive salary.
- Why this job: Join a vibrant team and create unforgettable memories for guests while having fun.
- Qualifications: Previous hospitality experience and a passion for guest service.
- Other info: Enjoy team socials, competitions, and opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Duties
The Duty Manager will be responsible and accountable for the smooth running of Venue Operations. As Duty Manager, you will also be responsible for helping to train and upskill other managers, and be a senior point of escalation. You will be on hand to support the associates and deal with any issues that arise, also being pro-active in motivating and leading the team to achieve excellent sales performance and maximize the venue's revenue and profitability. The ultimate goal of all associates is to deliver excellent Guest service, creating a unique experience for the Guest which makes them want to return; you should be positive, loyal and a proud ambassador of the Puttshack brand.
Qualifications and Experience
Previous experience in hospitality is required.
What’s in it for you?
- Free golf & 50% discount on food for up to 6.
- New starter training & buddy support to set you up for success!
- Access to continuous development through a blended learning approach.
- Access to Medicash – Our health cash back benefits platform! Includes dental cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, Medicash discount perks and much more!
- Refer a friend – Up to £500 referral fee* (T&Cs apply)
- Free meal on shift
- Associate of the month awards
- Fun team socials, competitions and incentives!
- Enrolment to our communication community – PuttApp Wagestream membership - access 50% of your wages as you work, building pots and financial support.
About us
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Our Vision
To be the universal answer to the question ‘Where should we get together’
Our Mission
To create lasting memories for people of all generations through a shared, world-class entertainment experience.
Our Purpose
To bring everyone into play.
Our Values
- Bring your ‘A’ game - We strive for excellence in everything we do
- Lead the Way - Our associates (staff) embrace and are inspired by change
- Own the Fun - We revel in our guests’ enjoyment
- Care Deeply - We take great care of our guests, our associates and the communities we call home
Compensation
Competitive salary
Venue Manager in Grays employer: Puttshack Lakeside
Contact Detail:
Puttshack Lakeside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager in Grays
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Venue Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get social! Follow Puttshack on social media and engage with their posts. This not only shows your interest but also helps you stay updated on any job openings or events they might be hosting. Plus, it’s a great way to show off your personality!
✨Tip Number 3
Prepare for the interview by researching Puttshack's values and mission. Think about how your experience aligns with their goal of creating lasting memories and delivering excellent guest service. Be ready to share examples that highlight your skills in leading teams and enhancing guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to showcase how you embody the Puttshack spirit and are ready to bring your ‘A’ game to the team.
We think you need these skills to ace Venue Manager in Grays
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to excellent guest service and how you’ve made a positive impact in previous roles.
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Puttshack. Use keywords from the job description to demonstrate that you understand what we’re all about and how you can contribute to our vision.
Highlight Leadership Skills: As a Venue Manager, leadership is key! In your application, emphasise any experience you have in training or motivating teams. Share examples of how you've successfully led others to achieve great results.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get to know you better. Plus, it shows you’re serious about joining the Puttshack family!
How to prepare for a job interview at Puttshack Lakeside
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Puttshack’s unique offerings and values. Understand the tech-infused mini golf experience and how it sets the venue apart. This knowledge will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Venue Manager, you’ll be leading a team, so be ready to discuss your previous experiences in hospitality where you’ve motivated and trained others. Share specific examples of how you’ve handled challenges and escalated issues effectively, demonstrating your ability to lead by example.
✨Emphasise Guest Experience
Puttshack is all about creating memorable experiences for guests. Prepare to talk about how you’ve gone above and beyond in previous roles to enhance guest satisfaction. Think of stories that highlight your commitment to excellent service and how you’ve contributed to a positive atmosphere.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to venue operations. Practice responding to scenarios involving team motivation, conflict resolution, or handling guest complaints. This will help you demonstrate your problem-solving skills and readiness to tackle real-life challenges.