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- Tasks: Lead and train Hosts to create a welcoming experience for guests.
- Company: Puttshack, an upscale mini golf venue with a fun atmosphere.
- Benefits: Free golf, 50% off food, health perks, and flexible wage access.
- Other info: Enjoy fun team socials, competitions, and opportunities for growth.
- Why this job: Join a vibrant team and help create unforgettable experiences for guests.
- Qualifications: At least one year of experience in hospitality required.
The predicted salary is between 24000 - 36000 £ per year.
Here at Puttshack we provide a fun and inclusive experience for our guests which makes them want to return! We cater for a wide variety of people, from children's parties during the daytime, through to date nights and group parties throughout the evening.
We offer the highest standards of hospitality and welcome to all of our guests. As a Host Supervisor you will be responsible to manage and train the Hosts who are the first point of contact in the venue. You will ensure the Hosts understand how the venue works, and can articulate this in a warm and welcoming way to our guests. You will also be the first point of escalation should any issues arise.
Qualifications and Experience:At least one year experience is required.
What's in it for you?- Free golf & 50% discount on food and drink for up to 6.
- New starter training & buddy support to set you up for success!
- Access to continuous development through a blended learning approach.
- Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
- Refer a friend – Up to £500 referral fee* (T&Cs apply)
- Free meal on shift
- Associate of the month awards
- Fun team socials, competitions and incentives!
- Enrolment to our communication community – PuttApp
- Wagestream membership - access 50% of your wages as you work, building pots and financial support.
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.
Our VisionTo be the universal answer to the question 'Where should we get together'
Our MissionTo create lasting memories for people of all generations through a shared, world class entertainment experience.
Our PurposeTo bring everyone into play.
Our Values:- Bring your 'A' game - We strive for excellence in everything we do
- Lead the Way - Our associates (staff) embrace and are inspired by change
- Own the Fun - We revel in our guests' enjoyment
- Care Deeply - We take great care of our guests, our associates and the communities we call home
Host Supervisor in London employer: Puttshack Bank
Contact Detail:
Puttshack Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host Supervisor in London
✨Tip Number 1
Get to know Puttshack inside out! Familiarise yourself with our unique mini golf experience and the hospitality standards we uphold. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. Ask them about their experiences and what they love about working here. This insider info can give you an edge during interviews.
✨Tip Number 3
Prepare for the interview by thinking about how you can embody our values: excellence, leadership, fun, and care. Have examples ready that showcase how you've demonstrated these in your previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Puttshack family.
We think you need these skills to ace Host Supervisor in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and warmth into your words. Remember, we’re all about creating a welcoming atmosphere at Puttshack!
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality or customer service. We love seeing how your past roles have prepared you for being a Host Supervisor. Be specific about what you've done and how it relates to managing and training others.
Be Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fun team!
How to prepare for a job interview at Puttshack Bank
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Puttshack’s unique offerings. Understand how the tech-infused mini golf works and be ready to discuss how you would explain this to guests. This shows your enthusiasm and readiness to engage with customers.
✨Showcase Your Hospitality Skills
As a Host Supervisor, you'll need to demonstrate your experience in hospitality. Prepare examples of how you've managed teams or resolved guest issues in the past. Highlighting your ability to create a welcoming atmosphere will resonate well with the interviewers.
✨Emphasise Team Leadership
Be ready to talk about your leadership style and how you plan to train and motivate your team of Hosts. Share specific strategies you’ve used to foster a positive work environment and ensure everyone is on the same page when it comes to guest service.
✨Align with Puttshack's Values
Familiarise yourself with Puttshack’s values like 'Own the Fun' and 'Care Deeply'. During the interview, weave these values into your responses to show that you not only understand the company culture but are also a great fit for their team.