Guest Experience Associate in London

Guest Experience Associate in London

London Full-Time 20250 - 24750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Create unforgettable experiences for guests while serving food and drinks.
  • Company: Puttshack, where mini golf meets tech-driven fun and great hospitality.
  • Benefits: Free golf, discounts on food, early pay access, and health benefits.
  • Other info: No experience needed; we’ll teach you everything you need to know!
  • Why this job: Join a vibrant team and bring your energy to create memorable moments.
  • Qualifications: Big personality, love for hospitality, and a team player attitude.

The predicted salary is between 20250 - 24750 £ per year.

About Puttshack

We’re redefining mini golf into an extraordinary, tech-driven social experience — where great food, drinks, and unforgettable moments come together to create memory-making fun.

We believe play is for everyone, shared moments matter most, and while our technology powers the experience, it’s the energy of our people that brings it to life.

About the Role

You’ll be at the heart of the action — serving guests, bringing the energy, and helping create experiences people can’t wait to come back for.

No two shifts are the same, always fun and that’s exactly how we like it!

  • What You’ll Do
  • Create a fun, welcoming atmosphere for every guest
  • Deliver fast, friendly, high-quality service
  • Work as part of a team to bring everyone into the experience
  • Take and serve food & drink orders
  • Assist guests with bookings and golf
  • What We’re Looking For
  • Big personality and positive energy, always owning the fun
  • Great people skills and a genuine love for hospitality caring deeply
  • A team player who brings their A game in creating shared moments
  • Reliable, proactive, and ready to get stuck in leading the way

No experience needed! just bring the energy, we’ll teach you the rest.

Benefits

  • Free golf + 50% off food & drink
  • Free meal on shift
  • Wagestream (access pay early)
  • Medicash health benefits and lots of discounts
  • Referral bonus (up to £500)
  • Training, development & progression opportunities
  • Fun team socials, competitions and incentives
  • Apply Now

If you love working with people and bring great energy, we want to hear from you.

Diversity makes our team stronger, and we’re committed to creating an inclusive, fair workplace where everyone can thrive.

Apply today and tee up your career.

Guest Experience Associate in London employer: Puttshack Bank

Puttshack Bank in London is an exceptional employer that prioritises a vibrant work culture and employee well-being. With benefits such as free golf, generous discounts on food and drink, and opportunities for career progression, we foster an environment where team members can thrive while delivering outstanding guest experiences.

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Contact Details:

Puttshack Bank Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Associate in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Puttshack Bank. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Puttshack Bank

Don't be shy about reaching out to Puttshack Bank directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Experience Associate in London

Communication Skills
Problem-Solving Skills
Flexibility
Adaptability
Compassion
Teamwork
Organizational Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Puttshack Bank and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Puttshack Bank

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!