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- Tasks: Manage orders, support customers, and improve processes in a dynamic golf brand.
- Company: PuttOUT, an innovative golf brand known for high-quality training products.
- Benefits: Gain hands-on experience, work in a passionate team, and enjoy real responsibility from day one.
- Other info: Join a small team where your contributions directly impact the brand's success.
- Why this job: Perfect for golf lovers wanting to kickstart their career in a growing consumer products business.
- Qualifications: 1-3 years of experience, strong attention to detail, and a passion for golf.
The predicted salary is between 25000 - 30000 £ per year.
Take ownership of the processes that keep a growing golf brand running. We’re PuttOUT – an innovation-led golf brand known for well-designed, high-quality training products used by golfers around the world. We’re looking for a Customer Operations Coordinator to take ownership of the day-to-day processes that keep our business running across wholesale, ecommerce and customer support. This is a hands‑on role at the centre of the business. You will work across orders, fulfilment, customer enquiries and systems, gaining a clear view of how products move from factory to warehouse to customer, and how decisions are made along the way.
For someone early in their career, it is a strong foundation in how a consumer products business operates in practice. For someone who genuinely loves golf, it is also a rare opportunity to work inside a golf equipment brand – supporting golfers and golf retailers directly.
What you’ll do:- Manage wholesale orders end‑to‑end, from PO through to dispatch.
- Coordinate with warehouses to ensure accurate and timely fulfilment.
- Support customers via our helpdesk, resolving enquiries and issues efficiently.
- Help run our ecommerce channels (website and Amazon), including monitoring messages and reviews.
- Maintain accurate records across orders, returns and product issues.
- Document processes and contribute to improving systems and workflows.
- 1‑3 years of work experience (including internships and part‑time roles).
- Strong attention to detail and organisation.
- A proactive approach and the ability to manage multiple tasks.
- Confidence using computers and web‑based systems.
- A genuine passion for golf – ideally as a regular player.
- The right to live and work in the UK.
You will be working at the centre of a growing business, with real responsibility from day one. This role offers broad exposure across ecommerce, wholesale, logistics and customer experience, and clear scope to take on more ownership over time. We are a small, focused team that values initiative and attention to detail. You will learn quickly, contribute directly to how we operate, and play a meaningful role in supporting a brand used by golfers worldwide.
Customer Operations Coordinator in London employer: PuttOUT Golf
Contact Detail:
PuttOUT Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Coordinator in London
✨Tip Number 1
Get to know the brand inside out! Research PuttOUT and its products so you can speak confidently about them during interviews. Show your passion for golf and how it aligns with the company's mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer operations. Think about scenarios where you've demonstrated attention to detail and organisation, as these are key skills for the role.
✨Tip Number 4
Don’t forget to apply through our website! It shows you're genuinely interested in the role and gives us a chance to see your application in the best light. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Operations Coordinator in London
Some tips for your application 🫡
Show Your Passion for Golf: Make sure to highlight your love for golf in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the sport and our brand.
Tailor Your CV: Don’t just send us a generic CV! Tailor it to showcase your relevant experience and skills that match the Customer Operations Coordinator role. We want to see how you can contribute to our team.
Craft a Compelling Note: In your short note, tell us why this role excites you. Keep it concise but make it personal – we love to hear what drives you and how you see yourself fitting into our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at PuttOUT Golf
✨Know the Brand Inside Out
Before your interview, make sure you research PuttOUT thoroughly. Understand their products, values, and what sets them apart in the golf industry. This will not only show your genuine passion for golf but also demonstrate that you're proactive and invested in the role.
✨Showcase Your Organisational Skills
As a Customer Operations Coordinator, attention to detail is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you kept everything organised and on track, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially related to customer support and order management. Think of specific scenarios where you resolved issues efficiently or improved processes. This will help you illustrate your hands-on approach and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's operations or future plans. This shows your enthusiasm for the role and gives you a chance to learn more about how you can contribute to the team’s success.