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For Companies At a Glance
- Tasks: Manage orders, support customers, and improve processes in a dynamic golf brand.
- Company: Join PuttOUT, an innovative golf brand loved by players worldwide.
- Benefits: Gain hands-on experience with real responsibility and career growth opportunities.
- Other info: Be part of a small team where your contributions truly matter.
- Why this job: Combine your passion for golf with a role that impacts the business directly.
- Qualifications: 1-3 years of experience, strong organisation skills, and a love for golf.
The predicted salary is between 25000 - 32000 ÂŁ per year.
Take ownership of the processes that keep a growing golf brand running. We’re PuttOUT – an innovation-led golf brand known for well-designed, high-quality training products used by golfers around the world. We’re looking for a Customer Operations Coordinator to take ownership of the day-to-day processes that keep our business running across wholesale, ecommerce and customer support. This is a hands‑on role at the centre of the business. You will work across orders, fulfilment, customer enquiries and systems, gaining a clear view of how products move from factory to warehouse to customer, and how decisions are made along the way.
For someone early in their career, it is a strong foundation in how a consumer products business operates in practice. For someone who genuinely loves golf, it is also a rare opportunity to work inside a golf equipment brand – supporting golfers and golf retailers directly.
What you’ll do
- Manage wholesale orders end‑to‑end, from PO through to dispatch.
- Coordinate with warehouses to ensure accurate and timely fulfilment.
- Support customers via our helpdesk, resolving enquiries and issues efficiently.
- Help run our ecommerce channels (website and Amazon), including monitoring messages and reviews.
- Maintain accurate records across orders, returns and product issues.
- Document processes and contribute to improving systems and workflows.
What you’ll bring
- 1‑3 years of work experience (including internships and part‑time roles).
- Strong attention to detail and organisation.
- A proactive approach and the ability to manage multiple tasks.
- Confidence using computers and web‑based systems.
- A genuine passion for golf – ideally as a regular player.
- The right to live and work in the UK.
Why you’ll love it here
You will be working at the centre of a growing business, with real responsibility from day one. This role offers broad exposure across ecommerce, wholesale, logistics and customer experience, and clear scope to take on more ownership over time. We are a small, focused team that values initiative and attention to detail. You will learn quickly, contribute directly to how we operate, and play a meaningful role in supporting a brand used by golfers worldwide.
How to apply
Apply through LinkedIn or email careers@puttout.golf with the subject line: “[Your Name] / Customer Operations Coordinator”. Please include: A short note on why this role interests you (max 1 page) Your CV (we care about how you approach your work, not just your responsibilities).
Customer Operations Coordinator employer: PuttOUT Golf
Contact Detail:
PuttOUT Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Coordinator
✨Tip Number 1
Get to know the brand! Dive into PuttOUT's products and values. When you understand what makes them tick, you can tailor your conversations and show genuine enthusiasm during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend golf-related events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer operations. Think about how your past experiences align with the role and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Customer Operations Coordinator
Some tips for your application 🫡
Show Your Passion for Golf: Make sure to highlight your love for golf in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the sport and our brand.
Tailor Your CV: When sending us your CV, focus on relevant experiences that showcase your attention to detail and organisational skills. We care about how you approach your work, so make it count!
Craft a Compelling Note: In your short note, explain why this role excites you. Keep it concise and engaging – we want to feel your enthusiasm for the position and how you can contribute to our team.
Apply Through Our Website: While you can apply via LinkedIn or email, we encourage you to check out our website for the full job description. It’ll give you a better idea of what we’re looking for and how you can shine in your application!
How to prepare for a job interview at PuttOUT Golf
✨Know the Brand Inside Out
Before your interview, make sure you research PuttOUT thoroughly. Understand their products, values, and what sets them apart in the golf industry. This will not only show your genuine passion for golf but also demonstrate that you're proactive and invested in the role.
✨Showcase Your Organisational Skills
As a Customer Operations Coordinator, attention to detail is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep things organised and ensure accuracy in your work.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in this role, such as handling customer enquiries or managing orders. Practise how you would approach these situations, focusing on problem-solving and efficiency. This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the challenges they face in customer operations, or how success is measured in this role. This shows your interest and helps you gauge if it's the right fit for you.