At a Glance
- Tasks: Lead shifts, manage the bar, kitchen, and reception while ensuring an amazing guest experience.
- Company: Join Putt Putt Social, a vibrant Asian-inspired Adventure Golf Bar with exciting UK expansion plans.
- Benefits: Enjoy flexible zero-hour contracts with competitive pay and a fun work environment.
- Other info: Full weekend and evening availability required; driving or local residency is essential.
- Why this job: Be part of a high-energy team that values creativity, fun, and unforgettable experiences.
- Qualifications: Must have 2 years of bar experience and supervisory skills; must be 18+ and local.
Supervisor - Telford, Shropshire
Job Type:40 hour per week contract
Putt Putt Social is an Asian-inspired Adventure Golf Bar created by the team behind Flip Out and Boom Battle Bar. With exciting expansion plans across the UK, we’re changing the game when it comes to crazy golf – combining immersive entertainment, bold Asian street food, and fully stocked bars.
We’re looking for aGuest-Focused Supervisorto join our team inTelford.
What We’re Looking For
We’re seeking someone who:
- Hasat least 2 years of bar experience
- Hassupervisory or management experiencein a fast-paced hospitality environment
- Is18 years or older
- Can reliablycommute to the Telford venue(must be adriver or live locally)
- Isflexible and available to work afternoons, evenings, weekends, and bank holidays
- Thrives in a high-energy, customer-facing role and leads by example
Key Responsibilities
- Lead and manage shifts acrossbar, kitchen, and reception
- Deliver an outstanding guest experience every time
- Maintain cleanliness, hygiene, and safety standards
- Oversee stock management and minimise waste
- Handle customer enquiries and feedback with professionalism
- Take charge of the venue in the absence of senior management
- Support and motivate the team, leading from the front
- Assist with incident and health & safety procedures
- Contribute to the overall energy and positive atmosphere of the venue
About You
- Energetic, confident, and hands-on
- A strong communicator with good problem-solving skills
- Organised and proactive in leading a team
- Comfortable multitasking across departments
- First aid certified (preferred but not essential)
- Basic IT skills and till/booking system experience
Contract & Hours
- £27,000 per annum
- 40 hour contract
- Must havefull availability including weekend and evenings
Location
This role is based atPutt Putt Social, Telford.
Due to shift times and location,applicants must drive or live locally.
If you're ready to lead from the front and bring energy, fun, and unforgettable guest experiences to life – we want to hear from you.
Apply now to join the Putt Putt Social team.
Supervisor - Telford, Shropshire employer: Putt Putt Social
Putt Putt Social in Telford is an exceptional employer that prioritises a vibrant work culture and the well-being of its staff. With opportunities for personal growth and development, employees are encouraged to thrive in a dynamic environment where teamwork and creativity are celebrated. The company offers flexible scheduling and a supportive atmosphere, making it an ideal place for those passionate about delivering memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Telford, Shropshire
✨Tip Number 1
Familiarise yourself with the unique offerings of Putt Putt Social. Understanding their Asian-inspired theme and the type of experiences they provide will help you connect with the interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight your supervisory experience in fast-paced environments during any conversations or interviews. Be ready to share specific examples of how you've successfully led a team and managed shifts, as this is crucial for the Supervisor role.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that illustrate how you've handled challenging situations or feedback from guests. This will demonstrate your ability to maintain a positive atmosphere and lead by example.
✨Tip Number 4
Since the role requires flexibility, be prepared to discuss your availability openly. Emphasising your willingness to work evenings, weekends, and bank holidays will show that you're committed to meeting the needs of the business.
We think you need these skills to ace Supervisor - Telford, Shropshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your bar experience and any supervisory roles you've held. Use specific examples to demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your ability to thrive in a fast-paced environment. Mention your flexibility and willingness to work varied shifts, as this is crucial for the role.
Highlight Relevant Skills:In your application, emphasise your communication skills, problem-solving abilities, and experience with stock management. These are key attributes that Putt Putt Social is looking for in a supervisor.
Show Enthusiasm:Convey your excitement about the opportunity to lead a team and create memorable guest experiences. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at Putt Putt Social
✨Show Your Bar Experience
Make sure to highlight your bar experience during the interview. Discuss specific roles you've held, the types of drinks you've served, and any unique challenges you've faced in a fast-paced environment.
✨Demonstrate Leadership Skills
As a supervisor, you'll need to lead by example. Be prepared to share examples of how you've motivated a team, handled conflicts, or improved team performance in previous roles.
✨Emphasise Customer Service
Putt Putt Social is all about delivering an outstanding guest experience. Share stories that showcase your ability to handle customer enquiries and feedback professionally, and how you’ve gone above and beyond for guests.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage incidents. Think of examples where you've successfully navigated challenges in a busy hospitality setting.
