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- Tasks: Provide 1st to 3rd line IT support and manage various technologies.
- Company: Join Pursuit Resources Group, a leader in civil engineering tech.
- Benefits: Competitive pay, hands-on experience, and growth opportunities.
- Why this job: Be part of a dynamic team solving real-world tech challenges.
- Qualifications: Experience in IT support and strong troubleshooting skills required.
- Other info: Must have a driving license for site visits; UK residency needed.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies.
Key Responsibilities:
- Provide 1st to 3rd line support for end users across multiple sites and remote locations.
- Manage and support Windows 11 endpoints.
- Manage and support Android and iOS mobile devices.
- Application support for construction-specific software (e.g., AutoCAD, Revit, project management tools).
- Monitor and maintain network infrastructure, including switches, firewalls, and VPNs.
- Collaborate with internal teams and third-party vendors to resolve complex technical issues.
- Document processes, configurations, and resolutions in the IT knowledge base.
- Assist with onboarding/offboarding processes and hardware provisioning.
Qualifications:
- Proven experience in a broad IT support role; engineering or construction sector experience an advantage but not essential.
- Strong knowledge of Windows 11, Active Directory, and Microsoft 365.
- Experience with mobile device management tools (e.g., Microsoft Intune, Knox).
- Familiarity with construction industry applications or willingness to learn quickly.
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
- Excellent troubleshooting and diagnostic skills across hardware, software, and network layers.
- Strong communication and documentation skills.
- Experience with Azure AD, Group Policy, and PowerShell scripting.
- Knowledge of cloud-based infrastructure and SaaS platforms.
- Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow).
- Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar.
Additional Information:
- Must be eligible to work in the UK.
- Driving license and access to a vehicle may be required for site visits.
- Occasional out-of-hours support may be necessary.
Eligibility:
- Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted.
- If you plan to relocate, please mention this in your CV or cover letter.
IT Systems Analyst in England employer: Pursuit Resources Group
Contact Detail:
Pursuit Resources Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Analyst in England
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Systems Analyst role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and knowledge of Windows 11, Active Directory, and mobile device management tools. We want you to feel confident when discussing your experience with troubleshooting and diagnostics.
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication is key in IT support roles, so be ready to demonstrate how you’ve effectively collaborated with teams or resolved complex issues in the past.
✨Tip Number 4
Apply through our website for the best chance at landing that role! Make sure to include your location in your CV, as it’s crucial for processing your application quickly. Let’s get you that interview!
We think you need these skills to ace IT Systems Analyst in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Systems Analyst role. Highlight your experience with Windows 11, mobile device management, and any relevant software like AutoCAD or Revit. We want to see how your skills match what we're looking for!
Show Off Your Troubleshooting Skills: In your application, don’t shy away from showcasing your troubleshooting and diagnostic skills. Give examples of how you've resolved complex technical issues in the past. This will help us see your hands-on approach!
Mention Your Location: Remember to include your location in your CV! It’s super important for us to know where you’re based, especially since this role requires on-site work. Applications without this info might get delayed.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get your application rolling!
How to prepare for a job interview at Pursuit Resources Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, Active Directory, and mobile device management tools like Microsoft Intune. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical issues before. Think about times when you resolved a tricky application support problem or improved network performance. This will demonstrate your analytical skills and adaptability.
✨Familiarise Yourself with Construction Software
If you have experience with construction-specific software like AutoCAD or Revit, be sure to highlight it. If not, show your willingness to learn by researching these tools beforehand. This shows initiative and a proactive attitude, which is exactly what they’re looking for.
✨Communicate Clearly and Document Well
Since strong communication and documentation skills are key for this role, practice explaining technical concepts in simple terms. Also, think about how you would document processes or resolutions in an IT knowledge base, as this could come up during the interview.