Operations Manager

Overview

The Operations Manager is responsible for the effective, safe and compliant operation of the PurpleSector site, including offices, workshops, storage buildings, welfare facilities, external areas and associated infrastructure. The role ensures that the site is well maintained, safe, secure and efficient for employees, visitors and external stakeholders. The Operations Manager acts as the primary point of accountability for site safety, facilities, fire safety, IT infrastructure and the coordination of site works, ensuring that the site supports efficient day-to-day operations and reflects the professionalism of the business.

Key Responsibilities

• Site & Facilities Management
  • Overall responsibility for the day-to-day operational management of the site, ensuring all facilities are safe, functional and well maintained.
  • Managing planned and reactive maintenance across buildings, workshops, storage areas, welfare facilities, external areas, parking and access routes.
  • Maintaining exceptionally high standards across the entire site, ensuring all internal and external areas are clean, well organised, safe and presentable at all times.
  • Defining, communicating and embedding site standards, ensuring that employees, contractors and visitors understand expectations and contribute to maintaining a professional, well-managed working environment.
  • Ensuring site infrastructure (utilities, power, heating, water, waste, security systems) is maintained and fit for purpose.
  • Acting as the primary point of contact for all site-related matters.
• Health, Safety & Compliance
  • Ensuring robust, compliant and practical health & safety systems are in place and followed across the site, in line with relevant legislation and standards.
  • Managing risk assessments, method statements, permits to work and site inductions.
  • Ownership of fire safety management, including fire risk assessments, drills, equipment checks and liaison with external advisors where required.
  • Acting as the site lead for audits, inspections and incident management.
• IT & Site Infrastructure
  • Overall responsibility for the day-to-day operation, reliability and effectiveness of IT systems supporting the site and wider business.
  • Managing relationships with external IT service providers, ensuring appropriate support, service levels, security and resilience are in place.
  • Coordinating the provision, setup and maintenance of user hardware, networks, connectivity, access systems and core business systems.
  • Supporting onboarding and offboarding of staff from an IT perspective, including equipment, access and permissions.
  • Identifying opportunities to improve IT systems, reliability and user experience.
• Project Management – Site Projects
  • Full project management accountability for site-owned works, upgrades and improvement projects.
  • Defining scope, budgets, timelines and specifications in conjunction with the Operations Director and CEO.
  • Ensuring all site projects are fully integrated into live operations, with clear planning for access, safety, sequencing, downtime, communication and handover.
  • Coordinating internal stakeholders and external contractors to deliver projects safely, on time and within budget.
• Operational Management & Control
  • Establishing and leading a structured daily site operations rhythm, including daily operational meetings, site walk-rounds and priority setting.
  • Proactively identifying operational risks, constraints or clashes and resolving them before they impact delivery.
  • Providing clear operational visibility of site status, planned works, issues and actions.
  • Setting and enforcing site priorities where conflicts arise, balancing safety, operational delivery and business needs.
• Operational Support to Client Projects
  • Supporting client and delivery projects that are executed on site by ensuring facilities, space, access, utilities, welfare, IT and safety arrangements are available and coordinated.
  • Maintaining overall site standards, safety and operational control during live project activity.
  • Monitoring and controlling site-related expenditure to ensure value for money.

Professional requirements

• Proven experience in a site operations, facilities management or site management role.
• Strong working knowledge of health & safety, fire safety and contractor management.
• Experience managing building maintenance, site services and infrastructure.
• Experience managing IT infrastructure via third-party providers.
• Ability to manage multiple priorities in a practical, hands-on environment.
• Strong organisational, planning and problem-solving skills.
• Confident communicator, able to deal effectively with internal teams and external suppliers.
• Full UK driving licence.
• Experience working in an engineering or manufacturing environment.

Personal Profile

• Practical, proactive and solutions-focused.
• Exceptionally detail-oriented with a strong personal bias for high standards.
• Calm and methodical, particularly when managing safety or operational issues.
• Strong operational mindset, comfortable running daily routines, prioritising work and maintaining control in a live environment.
• High level of personal accountability and ownership.
• Approachable and collaborative, with the confidence to challenge unsafe or inefficient practices.