At a Glance
- Tasks: Manage your own client portfolio and deliver exceptional customer service.
- Company: Join Purplebricks, a forward-thinking estate agency revolutionising property sales.
- Benefits: Earn £24,784.50 plus bonuses, enjoy 25 days holiday, and exclusive discounts.
- Other info: Great career growth opportunities and a supportive team environment.
- Why this job: Work remotely, flexibly, and make a real impact in the property industry.
- Qualifications: Experience in sales, strong communication skills, and tech-savvy.
The predicted salary is between 24784 - 34784 £ per year.
Location: Remote
Contract Type: Full-time, Permanent
Benefits:
- Salary: £24,784.50 per annum (Potential to earn additional £10,000 in performance bonus)
- 25 days holiday
- Celebration days off
- All the tech you need, delivered to your door
- 24/7 Employee Assistance Programme
- Exclusive Purplebricks property discounts
- Tailored commission schemes
- Life Assurance
Purpose and Requirements
This is a remote role, home-based so your office is wherever you want it to be. Whether you’re working from the spare room, or if you have crafted the ultimate home setup, we’ll support you with the right tools, a collaborative team, and help just a click away.
We’re on the lookout for a multi-skilled, self-motivated Property sales consultant who thrives in a fast-paced environment and gets a buzz from helping people move. You’ll be using smart, cutting-edge tools and working closely with buyers and sellers negotiating and making great things happen. You’ll be rewarded for hitting your targets not just for sales, but for delivering an amazing customer experience too. Because when our customers win, you win. Simple as that.
This role is all about first-class customer service guiding clients through every step of their journey. You’ll bring market insight and strategy to the table, help drive property sales, encourage offers, and negotiate between buyers and sellers to reach the right deal for everyone. You'll manage your own portfolio of clients while promoting services that make the customer journey even better.
What makes this role stand out? It moves with the market. When one area slows down, you’ll have the flexibility to pivot, stretch your skills, and keep the momentum (and commission) going strong. Unlike a one-track role, this one gives you reach across multiple functions so you’re never standing still and never waiting around for the next lead to drop.
What you will be doing:
- Manage and nurture your own portfolio of clients
- Stay in the know when it comes to market trends and local activity
- Spot opportunities to cross-sell and upsell services that genuinely add value
- Confidently negotiate between buyers and sellers
- Deliver standout, customer-first service using a consultative approach
- Keep a close eye on property interest and progress, and adapt your approach
- Stay on top of your admin keeping systems up to date and making sure everything’s compliant
- Go above and beyond to deliver a brilliant experience
- Smash your targets
What are you bringing to the team?
- Solid experience in consultative sales and negotiation you know how to read the room and close a deal that works for everyone.
- A natural communicator with strong empathy skills, able to build trust and genuine connections quickly.
- A sharp eye (and ear) for what customers really need and you always put them first.
- Confident and persuasive when it comes to promoting services, and you know how to show their real value.
- Organised, detail-focused, and take ownership when it comes to keeping things running smoothly behind the scenes.
- Tech-savvy and comfortable using IT systems and CRM tools to stay on top of your game.
All About us
At Purplebricks, we’re not your average estate agency. We’re flipping the script on the property game using smart tech, fresh ideas, and a serious focus on people to make buying and selling homes smoother, faster, and actually enjoyable.
We’re all about keeping things real. Real support. Real flexibility. Real opportunities. We know success doesn’t come from standing still and neither do we. If you're hungry to grow, driven to succeed, and ready to be rewarded for it, this could be the start of something big. We’re big fans of promoting from within, so your first role here might just be the first step in a much bigger journey.
Why you want to join Purplebricks? We’re a business driven by results but built on people. At Purplebricks, we know that to hit our targets you need incentives. That’s why we’re all about giving you the freedom and flexibility to work from anywhere in the UK. No fixed office, no draining commutes just the space to do your best work, your way. Build a home office that suits you, work how you work best, and as long as the results are there, we’re happy.
Ready to Join Us? We don’t want you to just fill a role we want you to thrive with us. If you’re passionate, self-driven, and ready to make a real impact on the property industry, we want to hear from you.
Customer Assistant employer: Purplebricks
At Purplebricks, we pride ourselves on being an exceptional employer that champions flexibility and innovation in the property industry. With a strong focus on employee growth, we offer tailored commission schemes, generous holiday allowances, and a supportive work culture that empowers you to thrive from the comfort of your own home. Join us to enjoy a rewarding career where your contributions are recognised and celebrated, all while working with cutting-edge technology and a collaborative team dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Purplebricks.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Purplebricks? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Purplebricks's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Customer Assistant role at Purplebricks, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Purplebricks
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Purplebricks operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Purplebricks. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Purplebricks.
