At a Glance
- Tasks: Handle customer queries via phone and live chat, providing friendly and efficient service.
- Company: Join the dynamic Purplebricks Group, a leader in the property market.
- Benefits: Enjoy a full-time remote role with flexible hours and a supportive team.
- Other info: Work collaboratively with teams to enhance the customer journey.
- Why this job: Make a real difference by resolving customer issues on first contact.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20250 - 24750 £ per year.
Purplebricks Group is seeking an Inbound Agent to handle customer contact across telephone and live chat, delivering friendly, efficient service and resolving queries at first contact wherever possible.
This full-time remote role requires working 5 days a week with two weekend days every four weeks, targets to meet and collaboration with other teams to ensure a smooth customer journey for viewings, valuations and bookings.
Remote Inbound Agent - First-Contact Resolver employer: Purplebricks Group
Purplebricks Group is an excellent employer, offering a dynamic remote work environment that prioritises employee well-being and collaboration. With a strong focus on professional development, employees have ample opportunities for growth while enjoying a supportive culture that values teamwork and customer satisfaction. The flexibility of remote work combined with the chance to make a meaningful impact in customer service makes this role particularly rewarding.
