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- Tasks: Provide first-line IT support and troubleshoot technical issues for users.
- Company: Join a prestigious US law firm located near Liverpool Street.
- Benefits: Gain valuable experience in a dynamic legal environment with potential for growth.
- Why this job: Be part of a supportive team, enhancing your tech skills while making a real impact.
- Qualifications: Two years of IT support experience, strong knowledge of PC hardware/software, and MS Office proficiency.
- Other info: Flexible work attitude is essential; overtime may be required.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a prestigious US law firm based in offices near Liverpool Street, are urgently seeking an experienced and enthusiastic Legal IT Helpdesk Technician to join their London office asap.
Reporting to the IT Director based in Paris, the role will involve the following duties:
- Provide technical support at Helpdesk and First Line level to all users in the London office
- Be responsible for troubleshooting all PCs and Telecommunications-related issues with all technical equipment e.g. smartphones, network devices, printers etc.
- Provide assistance with software upgrades and computer set ups
The ideal candidate will have:
- Two years plus experience of IT support in a City law firm
- Excellent knowledge of PC hardware and software
- Everyday experience of working with MS Office 2016
- A flexible work attitude - happy to do overtime as and when required
Interested? Then please send a copy of your CV to start the conversation.
Legal IT Helpdesk Technician - US Law Firm employer: Purple Sky Resourcing
Contact Detail:
Purple Sky Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal IT Helpdesk Technician - US Law Firm
✨Tip Number 1
Familiarise yourself with the specific IT systems and software commonly used in law firms, especially MS Office 2016. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the legal IT environment.
✨Tip Number 2
Network with professionals already working in legal IT roles. Attend industry events or join online forums where you can connect with others in the field. This could lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved technical issues. Having specific examples ready will showcase your problem-solving skills and experience in a high-pressure environment, which is crucial for a Helpdesk Technician role.
✨Tip Number 4
Research the law firm’s culture and values. Understanding their work environment will allow you to tailor your responses during the interview, showing that you’re not just a fit for the role, but also for the firm’s ethos.
We think you need these skills to ace Legal IT Helpdesk Technician - US Law Firm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially within a law firm environment. Emphasise your technical skills with PC hardware and software, as well as your familiarity with MS Office 2016.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the firm. Mention your two years of experience in IT support and how it aligns with the responsibilities outlined in the job description.
Highlight Technical Skills: In your application, clearly list your technical skills related to troubleshooting PCs, telecommunications, and software upgrades. This will demonstrate your capability to handle the tasks required for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial in a legal environment.
How to prepare for a job interview at Purple Sky Resourcing
✨Show Your Technical Skills
Be prepared to discuss your experience with IT support, particularly in a law firm setting. Highlight specific examples of troubleshooting you've done with PCs and telecommunications equipment, as this will demonstrate your capability for the role.
✨Familiarise Yourself with MS Office 2016
Since everyday experience with MS Office 2016 is essential, brush up on your knowledge of its features. Be ready to answer questions about how you’ve used it in previous roles and any challenges you’ve overcome.
✨Demonstrate Flexibility
The job requires a flexible work attitude, so be prepared to discuss your willingness to work overtime or adapt to changing situations. Share examples from your past where you’ve gone above and beyond to meet team needs.
✨Research the Firm
Understanding the culture and values of the law firm can give you an edge. Research their recent projects or initiatives and be ready to discuss how your skills align with their goals during the interview.
