People & Culture Manager
London – Chelsea
Purple Dragon is a multi-award-winning private family members’ club, setting the bar for family members’ clubs worldwide. For children, we’re the world’s best playroom; for adults, we’re a safe haven to catch up with friends and family over a great coffee, glass of good wine or a meal together, whilst enjoying guilt-free family time.
As part of the Nexus Luxury Collection, we are entering an exciting period of growth. With clubs in London and The Bahamas, and new locations including New York and St Tropez planned for 2027, we are looking for an experienced People & Culture Manager to help support and shape the next stage of our journey in our Chelsea club.
The Role
This stand alone role will report into and work closely with the General Manager and senior leadership team, the People & Culture Manager will lead our people, culture, organisational development and training across Purple Dragon Chelsea.
This is a broad HR manager role for someone who is equally comfortable advising senior leaders , leading on recruitment and training and getting involved in the day-to-day realities of a growing, operational business.
You will be responsible for ensuring we have the right people, leadership, skills, structures and culture to support both our current operations and future growth. A key part of your role will be protecting what makes Purple Dragon special as we grow – ensuring our Values, Building Blocks and approach to exceptional service remain recognisable across our teams and locations.
What You’ll Be Responsible For
You will lead and oversee the People & Culture function including:
- Help the GM and Founder in developing and delivering the Group People & Culture strategy
- Leading employee relations matters including investigations, disciplinaries, grievances, performance and workplace conflict.
- Ensuring our policies, practices and HR governance remain compliant and consistent
- Lead on training in the club, including coaching and developing managers to become confident, accountable and effective people leaders.
- Strengthening employee engagement and ensuring our culture and values translate into clear, everyday behaviours.
- Overseeing the recruitment lifecycle using from reviewing job descriptions, posting adverts and screening candidates in the ATS, ensuring the interview framework is followed and onboarding new starters
- Leading on year performance reviews and ensuring managers are carrying out midyear catch up and having regular feedback sessions with their teams
- Owning and continually developing the Purple Dragon onboarding and induction experience.
- Own and manage the HR system (Employment Hero), ensuring managers use it correctly for issuing contracts, logging absences, completed probation reviews, completing performance reviews and running relevant HR reports
About You
We are looking for an experienced HR generalist and People & Culture leader who combines strong professional knowledge with commercial awareness, emotional intelligence and a genuine understanding of operational businesses.
You will bring:
- Broad HR generalist experience with strong knowledge of UK employment law.
- Experience working within hospitality, leisure, luxury, membership or another service-led environment.
- Confidence advising, influencing and constructively challenging senior leaders.
- Strong employee relations, investigation and performance management experience.
- Experience coaching managers and developing leadership capability.
- Excellent communication, facilitation and relationship-building skills.
- Strong judgement, discretion and emotional intelligence.
- The ability to translate culture and values into meaningful behaviours and ways of working.
- A pragmatic, solutions-focused approach and high personal standards.
- The confidence to move between leadership and hands-on operational delivery.
Why Purple Dragon?
This is an opportunity to join Purple Dragon at an important point in our growth and have a genuine influence on how our culture and people practices evolve as the business. We care deeply about the experience we create for our members – and we know that experience starts with our people.
If you are an experienced People & Culture leader who enjoys being close to the business, building strong relationships and creating an environment where both people and organisations can thrive, we would love to hear from you.
