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For Companies At a Glance
- Tasks: Lead and support care homes, ensuring top-notch service and operational excellence.
- Company: Dynamic care provider focused on supportive living in Hertfordshire.
- Benefits: Competitive salary, full-time role, and the chance to make a real difference.
- Other info: Opportunity for growth in a rewarding and impactful sector.
- Why this job: Join a passionate team and enhance the lives of residents and staff alike.
- Qualifications: Experience in care management and a Level 5 Diploma in Leadership & Management.
The predicted salary is between 50000 - 55000 £ per year.
We are working with a fantastic care provider based in Hertfordshire to recruit an experienced and dynamic Senior Manager with a strong background in the supportive living / residential home sector. This is a key strategic role for someone who is passionate about delivering outstanding standards of care while driving private bed fees, dealing with recruitment and HR needs. The successful candidate will play a vital role in supporting 6 supported living homes to thrive - operationally, financially, and will make a genuine difference to the lives of residents, families, and staff.
Key Responsibilities
- Support and mentor Registered Managers, helping them to achieve excellence in care delivery and operational performance
- Drive profitability and financial performance, identifying opportunities for growth and efficiency
- Lead on private resident acquisition, occupancy growth, and fee optimisation
- Develop and implement marketing strategies to promote services and strengthen local reputation
- Conduct audits and quality assurance reviews, ensuring compliance with regulatory standards and internal best practice
- Drive and handle HR needs for the business: from recruitment to compliance
About You
- Either progressed through the industry into a senior management role from a care assistant, or have a minimum of 6 years experience as a Registered Manager
- Level 5 Diploma in Leadership & Management for Health and Social Care
- Proven experience of managing multiple supported living and residential care services simultaneously
- Demonstrable experience of leading services through CQC inspections and achieving a 'Good' or 'Outstanding' result
- Experience in Mental Health, Learning Disability, Autism and Complex Behaviour care
- Be within a commutable distance to Harrow, Hertfordshire
Operations Manager - Supportive Living employer: Purosearch
Contact Detail:
Purosearch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Supportive Living
✨Tip Number 1
Network like a pro! Reach out to your connections in the supportive living sector. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their mission in delivering outstanding care. We want you to showcase your passion and knowledge about the supportive living sector during those crucial conversations.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills in the supportive living sector.
We think you need these skills to ace Operations Manager - Supportive Living
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in supportive living and any relevant management roles to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering outstanding care and how your experience aligns with our mission. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving occupancy rates or leading a team through a successful CQC inspection, we want to hear about the impact you've made.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Purosearch
✨Know Your Stuff
Make sure you brush up on the supportive living sector, especially the specific challenges and opportunities in Harrow and Hertfordshire. Familiarise yourself with the latest regulations and best practices in care delivery, as well as the financial aspects of running supported living homes.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in mentoring Registered Managers and driving operational performance. Think about times when you've successfully led teams through CQC inspections or improved care standards, and be ready to discuss these in detail.
✨Demonstrate Your Business Acumen
Be ready to talk about how you've driven profitability and identified growth opportunities in previous roles. Have a few strategies in mind that you could implement to enhance private resident acquisition and occupancy growth in the new role.
✨Engage with HR Insights
Since this role involves handling HR needs, prepare to discuss your approach to recruitment and compliance. Share your experiences in building strong teams and ensuring staff are well-supported, as this will show your commitment to both residents and employees.