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- Tasks: Lead a dedicated team providing person-centred care for adults with learning disabilities.
- Company: Specialist residential service in South Manchester with a focus on quality care.
- Benefits: Competitive salary, ongoing training, generous leave, and performance incentives.
- Other info: Supportive environment with opportunities for professional growth.
- Why this job: Make a real difference in the lives of individuals with complex needs.
- Qualifications: Experience in managing care services and a Level 4 Diploma in Leadership.
The predicted salary is between 33000 - 33000 £ per year.
We are seeking a dedicated and experienced Service Manager to lead a small, specialist residential service supporting adults with profound learning disabilities and complex physical needs. This is a hands‑on leadership role where you will drive high‑quality, person‑centred care while fostering a positive and empowering environment for both residents and staff.
Our residential home supports a small number of individuals with profound and multiple learning disabilities (PMLD), many of whom have significant physical disabilities and complex health needs. The service is designed to provide a safe, nurturing, and highly personalised environment where individuals can thrive, communicate in their own way, and achieve the best possible quality of life.
Key Responsibilities- Provide strong, values‑led leadership to a multidisciplinary care team
- Ensure the delivery of outstanding, person‑centred care and support
- Oversee care planning, risk assessments, and compliance with regulatory standards
- Lead on safeguarding, health & safety, and quality assurance
- Manage staffing, recruitment, training, and performance
- Build positive relationships with families, professionals, and external stakeholders
- Maintain full compliance with CQC (or relevant regulatory body) requirements
- Drive continuous improvement and innovation within the service
- Proven experience in managing a learning disabilities or complex care service
- Strong understanding of supporting individuals with PMLD and physical disabilities
- Level 4 Diploma in Leadership for Health & Social Care or above
- Sound knowledge of CQC standards, safeguarding, and best practice
- A compassionate, resilient, and proactive leadership style
- Excellent communication and organisational skills
- Passion for delivering truly person‑centred care
- Competitive salary and performance-related incentives
- Ongoing professional development and training opportunities
- Supportive senior leadership and autonomy in your role
- Opportunity to make a meaningful difference in a specialist service
- Generous annual leave and benefits package
This is an opportunity to lead a small, highly specialised service where your leadership will have a direct and lasting impact on the lives of people with complex needs. If you are passionate about quality, dignity, and person‑centred care, we would love to hear from you.
Service Manager in London employer: Purosearch
Contact Detail:
Purosearch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to service management and person-centred care. We recommend role-playing with a friend or using mock interview platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for the role! During interviews, share specific examples of how you've made a difference in previous positions. Highlight your commitment to quality care and how you’ve empowered both staff and residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making a positive impact.
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with learning disabilities and complex needs. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Style: As a Service Manager, your leadership approach is key. Use your application to demonstrate your compassionate and proactive style. Share examples of how you've led teams in the past and the positive impact it had on service delivery.
Highlight Compliance Knowledge: We’re looking for someone who understands CQC standards and best practices. Make sure to mention any experience you have with compliance, safeguarding, and quality assurance in your application. It’ll show us you’re serious about maintaining high standards!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Purosearch
✨Know Your Stuff
Make sure you brush up on your knowledge of learning disabilities and complex needs. Familiarise yourself with the specific challenges faced by individuals with profound learning disabilities and physical disabilities. This will show that you're not just qualified, but genuinely passionate about the role.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how it aligns with values-led care. Think of examples where you've successfully led a team in delivering person-centred care. Highlight your ability to foster a positive environment for both residents and staff.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling safeguarding issues or managing a crisis. Prepare some scenarios from your past experience where you demonstrated your problem-solving skills and commitment to compliance with CQC standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking insightful questions about the service and its future. This shows your interest in the role and helps you gauge if the organisation's values align with yours. It’s a two-way street!