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- Tasks: Lead and support care homes, ensuring top-notch service and financial growth.
- Company: Dynamic care provider focused on supportive living in Hertfordshire.
- Benefits: Competitive salary, full-time role, and the chance to make a real difference.
- Other info: Opportunity for career advancement in a rewarding sector.
- Why this job: Join a passionate team and enhance the lives of residents and their families.
- Qualifications: Experience in care management and a Level 5 Diploma in Leadership & Management.
The predicted salary is between 50000 - 60000 £ per year.
We are working with a fantastic care provider based in Hertfordshire to recruit an experienced and dynamic Senior Manager with a strong background in the supportive living / residential home sector. This is a key strategic role for someone who is passionate about delivering outstanding standards of care while driving private bed fees, dealing with recruitment and HR needs. The successful candidate will play a vital role in supporting 6 supported living homes to thrive - operationally, financially, and will make a genuine difference to the lives of residents, families, and staff.
Key Responsibilities
- Support and mentor Registered Managers, helping them to achieve excellence in care delivery and operational performance
- Drive profitability and financial performance, identifying opportunities for growth and efficiency
- Lead on private resident acquisition, occupancy growth, and fee optimisation
- Develop and implement marketing strategies to promote services and strengthen local reputation
- Conduct audits and quality assurance reviews, ensuring compliance with regulatory standards and internal best practice
- Drive and handle HR needs for the business: from recruitment to compliance
About You
- Either progressed through the industry into a senior management role from a care assistant, or have a minimum of 6 years experience as a Registered Manager
- Level 5 Diploma in Leadership & Management for Health and Social Care
- Proven experience of managing multiple supported living and residential care services simultaneously
- Demonstrable experience of leading services through CQC inspections and achieving a 'Good' or 'Outstanding' result
- Experience in Mental Health, Learning Disability, Autism and Complex Behaviour care
- Be within a commutable distance to Harrow, Hertfordshire
Operations Manager - Supportive Living in London employer: Purosearch
Contact Detail:
Purosearch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Supportive Living in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the supportive living sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care delivery and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've driven profitability and improved care standards in your previous roles. Numbers and success stories speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Operations Manager - Supportive Living in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in supportive living and any relevant qualifications, like your Level 5 Diploma. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for delivering outstanding care and how you’ve driven financial performance in previous roles. Let us know why you’re the perfect fit for our team!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s improving occupancy rates or leading a successful CQC inspection, we want to hear about the impact you’ve made in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Purosearch
✨Know Your Stuff
Make sure you’re well-versed in the supportive living sector. Brush up on the latest regulations, best practices, and any recent news related to care services. This will not only show your passion but also demonstrate your commitment to delivering outstanding standards of care.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and driving performance. Think about specific situations where you’ve mentored others or led a project to success. This is crucial for a role that involves supporting Registered Managers and ensuring operational excellence.
✨Be Ready to Discuss Financial Acumen
Since this role involves driving profitability and identifying growth opportunities, be prepared to discuss your experience with financial management. Bring examples of how you’ve optimised fees or improved occupancy rates in previous roles. Numbers speak volumes!
✨Engage with HR Scenarios
Given the HR responsibilities tied to this position, think through some common HR challenges you’ve faced. Be ready to discuss your approach to recruitment, compliance, and staff development. This will show that you can handle the multifaceted nature of the role.