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- Tasks: Lead and support care homes, ensuring excellence in service delivery and financial performance.
- Company: Dynamic care provider focused on supportive living across Harrow & Hertfordshire.
- Benefits: Competitive salary, full-time role, and the chance to make a real difference.
- Other info: Opportunity for career growth in a rewarding sector.
- Why this job: Join a passionate team and impact the lives of residents and their families.
- Qualifications: Experience in care management and a Level 5 Diploma in Leadership & Management required.
The predicted salary is between 50000 - 60000 £ per year.
We are working with a fantastic care provider based in Hertfordshire to recruit an experienced and dynamic Senior Manager with a strong background in the supportive living / residential home sector. This is a key strategic role for someone who is passionate about delivering outstanding standards of care while driving private bed fees, dealing with recruitment and HR needs.
The successful candidate will play a vital role in supporting 6 supported living homes to thrive — operationally, financially, and will make a genuine difference to the lives of residents, families, and staff.
Key Responsibilities- Support and mentor Registered Managers, helping them to achieve excellence in care delivery and operational performance
- Drive profitability and financial performance, identifying opportunities for growth and efficiency
- Lead on private resident acquisition, occupancy growth, and fee optimisation
- Develop and implement marketing strategies to promote services and strengthen local reputation
- Conduct audits and quality assurance reviews, ensuring compliance with regulatory standards and internal best practice
- Drive and handle HR needs for the business: from recruitment to compliance
- Either progressed through the industry into a senior management role from a care assistant, or have a minimum of 6 years experience as a Registered Manager
- Level 5 Diploma in Leadership & Management for Health and Social Care
- Proven experience of managing multiple supported living and residential care services simultaneously
- Demonstrable experience of leading services through CQC inspections and achieving a 'Good' or 'Outstanding' result
- Experience in Mental Health, Learning Disability, Autism and Complex Behaviour care
- Be within a commutable distance to Harrow, Hertfordshire
If you feel you are the candidate for this role, please send your CV to or call Ross @ Purosearch to discuss your suitability further. I look forward to hearing from you!
Operations Manager - Supportive Living employer: Purosearch Ltd
Contact Detail:
Purosearch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Supportive Living
✨Tip Number 1
Network like a pro! Reach out to your connections in the supportive living sector. Attend local events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their mission in supportive living. We want you to shine, so practice common interview questions and have some thoughtful questions ready to ask them too!
✨Tip Number 3
Showcase your passion for care! When you get the chance to speak with potential employers, let your enthusiasm for improving residents' lives come through. Share specific examples of how you've made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re always on the lookout for talented individuals like you who are ready to make an impact in the supportive living sector.
We think you need these skills to ace Operations Manager - Supportive Living
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your background in supportive living and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for delivering outstanding care and how your experience aligns with our mission. Keep it engaging and personal!
Showcase Your Leadership Skills: Since this role involves mentoring and supporting managers, be sure to include examples of your leadership experience. We want to see how you've driven performance and made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Purosearch Ltd
✨Know Your Stuff
Make sure you brush up on the supportive living sector, especially the specific challenges and opportunities in Harrow and Hertfordshire. Familiarise yourself with the latest regulations and best practices in care delivery, as well as the financial aspects of running supported living homes.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in mentoring Registered Managers and driving operational excellence. Think about times when you've successfully led teams through CQC inspections or improved service quality, and be ready to discuss these in detail.
✨Demonstrate Financial Acumen
Since this role involves driving profitability and identifying growth opportunities, be prepared to talk about your experience with budget management and fee optimisation. Bring along any relevant metrics or success stories that showcase your ability to enhance financial performance.
✨Engage with HR Insights
As HR needs are a big part of this role, think about your approach to recruitment and compliance. Be ready to discuss your strategies for attracting top talent and how you've handled HR challenges in the past, particularly in the context of the supportive living sector.