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- Tasks: Lead and support care homes, ensuring excellence in service delivery and financial performance.
- Company: Dynamic care provider focused on supportive living across Harrow and Hertfordshire.
- Benefits: Competitive salary, full-time role, and the chance to make a real difference.
- Other info: Opportunity for career growth in a rewarding sector.
- Why this job: Join a passionate team and enhance the lives of residents and their families.
- Qualifications: Experience in care management and a Level 5 Diploma in Leadership & Management required.
The predicted salary is between 50000 - 55000 £ per year.
We are working with a fantastic care provider based in Hertfordshire to recruit an experienced and dynamic Senior Manager with a strong background in the supportive living / residential home sector. This is a key strategic role for someone who is passionate about delivering outstanding standards of care while driving private bed fees, dealing with recruitment and HR needs. The successful candidate will play a vital role in supporting 6 supported living homes to thrive — operationally, financially, and will make a genuine difference to the lives of residents, families, and staff.
Key Responsibilities
- Support and mentor Registered Managers, helping them to achieve excellence in care delivery and operational performance
- Drive profitability and financial performance, identifying opportunities for growth and efficiency
- Lead on private resident acquisition, occupancy growth, and fee optimisation
- Develop and implement marketing strategies to promote services and strengthen local reputation
- Conduct audits and quality assurance reviews, ensuring compliance with regulatory standards and internal best practice
- Drive and handle HR needs for the business: from recruitment to compliance
About You
- Either progressed through the industry into a senior management role from a care assistant, or have a minimum of 6 years experience as a Registered Manager
- Level 5 Diploma in Leadership & Management for Health and Social Care
- Proven experience of managing multiple supported living and residential care services simultaneously
- Demonstrable experience of leading services through CQC inspections and achieving a 'Good' or 'Outstanding' result
- Experience in Mental Health, Learning Disability, Autism and Complex Behaviour care
- Be within a commutable distance to Harrow, Hertfordshire
If you feel you are the candidate for this role, please send your CV to or call Ross @ Purosearch on 02079527641 to discuss your suitability further. I look forward to hearing from you!
Operations Manager - Supportive Living in London employer: Purosearch Ltd
Contact Detail:
Purosearch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Supportive Living in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the supportive living sector. Attend local events or join online forums where you can meet people who might know about job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care delivery and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've driven profitability or improved care standards in your previous roles. Numbers and success stories speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Operations Manager - Supportive Living in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your background in supportive living and any relevant achievements that showcase your ability to drive care standards and financial performance.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the supportive living sector. Share specific examples of how you've supported managers or improved services in previous roles, and don’t forget to mention your commitment to compliance and quality assurance.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership experience. We want to see how you've mentored teams, driven profitability, and handled HR needs effectively. This is your chance to shine as a strategic thinker!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity in the supportive living sector.
How to prepare for a job interview at Purosearch Ltd
✨Know Your Stuff
Make sure you brush up on the supportive living sector, especially the specific challenges and opportunities in Harrow and Hertfordshire. Familiarise yourself with the latest regulations and best practices in care delivery, as well as the financial aspects of running supported living homes.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in mentoring Registered Managers and driving operational performance. Think about times when you've successfully led teams through CQC inspections or improved care standards, and be ready to discuss these in detail.
✨Demonstrate Your Business Acumen
Since this role involves driving profitability and identifying growth opportunities, come prepared with ideas on how to optimise private bed fees and increase occupancy. Show that you understand the financial side of operations and can contribute to the business's success.
✨Engage with HR Insights
As HR needs are a big part of this role, be ready to talk about your experience with recruitment, compliance, and staff development. Share your strategies for building a strong team and maintaining high standards of care, as well as any innovative approaches you've taken in previous roles.