Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead HR, Payroll, and Recruitment to enhance people services in healthcare.
- Company: Join a dynamic healthcare organisation focused on strategic growth.
- Benefits: Competitive salary, leadership role, and opportunities for professional development.
- Why this job: Make a real impact on workforce strategy and colleague experience.
- Qualifications: CIPD Level 5 or above with significant HR leadership experience.
- Other info: Flexible, collaborative environment with a focus on continuous improvement.
The predicted salary is between 60000 - 84000 £ per year.
We are seeking an experienced Head of Support Services to provide strategic and operational leadership across HR, Payroll, and Recruitment within a regulated healthcare environment. This senior role is pivotal in ensuring compliant, efficient, and data-driven people services that support safe staffing, strong colleague experience, and high-performing operations. Reporting to the Managing Director, you will lead and develop multi-disciplinary teams, drive workforce strategy, and ensure robust governance across people operations. You will act as a trusted advisor to senior leaders and the Board, supporting organisational growth, workforce stability, and continuous improvement.
Key Responsibilities
- Lead HR, Payroll, and Recruitment functions, setting clear objectives and service standards.
- Develop and deliver a people operations strategy aligned to business goals.
- Oversee complex employee relations casework and ensure legal compliance.
- Lead end-to-end recruitment strategy, ensuring safe recruitment and audit readiness.
- Provide senior oversight of payroll accuracy, controls, and statutory compliance.
- Establish people data dashboards and workforce reporting (turnover, absence, time-to-hire, etc.).
- Drive process improvement, system effectiveness, and multi-site standardisation.
- Partner with Finance, Operational Leaders, and the Board on workforce planning and risk.
About You
- CIPD Level 5 minimum (Level 7 desirable).
- Significant HR leadership experience in a multi-site environment.
- Strong knowledge of UK employment law and HR governance.
- Proven experience leading and developing teams.
- Data-driven mindset with the ability to translate insight into action.
- Experience in healthcare or other regulated settings desirable.
- Payroll oversight experience or strong collaboration with Finance preferred.
Key Measures of Success
- Improved time-to-hire and retention.
- Reduced agency usage.
- High payroll accuracy and audit compliance.
- Reduced absence rates.
- Positive manager satisfaction and service performance.
You will be a credible, values-led leader with integrity, sound judgement, and the ability to influence at senior level. A flexible and collaborative approach is essential.
Head of Support Services in London employer: Purosearch Ltd
Contact Detail:
Purosearch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Support Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase yourself as the ideal candidate who can lead HR, Payroll, and Recruitment effectively.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the key responsibilities of the Head of Support Services role. Highlight your leadership skills and data-driven mindset to impress those senior leaders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Support Services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Support Services role. Highlight your HR leadership experience, especially in multi-site environments, and showcase your knowledge of UK employment law. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this senior leadership role. Share specific examples of how you've driven workforce strategy and improved people operations in your previous roles. We love a good story that showcases your impact!
Showcase Your Data-Driven Mindset: Since this role requires a data-driven approach, make sure to include any relevant metrics or dashboards you've worked with. We want to see how you've used data to inform decisions and improve processes in your past positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Purosearch Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of UK employment law and HR governance. Being able to discuss these topics confidently will show that you're not just familiar with the basics, but that you can navigate the complexities of a regulated healthcare environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've led multi-disciplinary teams in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your capability to drive workforce strategy and improve team performance.
✨Data-Driven Mindset
Be ready to discuss how you've used data to inform decisions in previous roles. Whether it's improving time-to-hire or reducing absence rates, having concrete examples will highlight your ability to translate insight into action.
✨Engage with the Company’s Vision
Research the company’s goals and values before the interview. Be prepared to articulate how your experience aligns with their mission and how you can contribute to their organisational growth and workforce stability.