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- Tasks: Lead and support care homes, ensuring excellence in service delivery and financial performance.
- Company: Dynamic care provider focused on supportive living across Harrow and Hertfordshire.
- Benefits: Competitive salary, full-time role, and the chance to make a real difference.
- Other info: Opportunity for career growth in a rewarding sector.
- Why this job: Join a passionate team and impact the lives of residents and their families.
- Qualifications: Experience in care management and a Level 5 Diploma in Leadership & Management required.
The predicted salary is between 50000 - 55000 £ per year.
We are working with a fantastic care provider based in Hertfordshire to recruit an experienced and dynamic Senior Manager with a strong background in the supportive living / residential home sector. This is a key strategic role for someone who is passionate about delivering outstanding standards of care while driving private bed fees, dealing with recruitment and HR needs. The successful candidate will play a vital role in supporting 6 supported living homes to thrive — operationally, financially, and will make a genuine difference to the lives of residents, families, and staff.
Key Responsibilities
- Support and mentor Registered Managers, helping them to achieve excellence in care delivery and operational performance
- Drive profitability and financial performance, identifying opportunities for growth and efficiency
- Lead on private resident acquisition, occupancy growth, and fee optimisation
- Develop and implement marketing strategies to promote services and strengthen local reputation
- Conduct audits and quality assurance reviews, ensuring compliance with regulatory standards and internal best practice
- Drive and handle HR needs for the business: from recruitment to compliance
About You
- Either progressed through the industry into a senior management role from a care assistant, or have a minimum of 6 years experience as a Registered Manager
- Level 5 Diploma in Leadership & Management for Health and Social Care
- Proven experience of managing multiple supported living and residential care services simultaneously
- Demonstrable experience of leading services through CQC inspections and achieving a 'Good' or 'Outstanding' result
- Experience in Mental Health, Learning Disability, Autism and Complex Behaviour care
- Be within a commutable distance to Harrow, Hertfordshire
If you feel you are the candidate for this role, please send your CV to r.purbrick@purosearch.com or call Ross @ Purosearch on 02079527641 to discuss your suitability further. I look forward to hearing from you!
Operations Manager - Supportive Living in Harrow employer: Purosearch Ltd
Contact Detail:
Purosearch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Supportive Living in Harrow
✨Tip Number 1
Network like a pro! Reach out to your connections in the supportive living sector. Attend local events or join online forums where you can meet people who might know about job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care delivery and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've driven profitability or improved care standards in your previous roles. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Operations Manager - Supportive Living in Harrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your background in supportive living and any relevant achievements that showcase your ability to drive care standards and financial performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the supportive living sector and how your experience aligns with the key responsibilities of the role. Don’t forget to mention why you want to work with us at StudySmarter!
Showcase Your Leadership Skills: As an Operations Manager, your leadership abilities are crucial. In your application, provide examples of how you've supported and mentored teams in the past, especially in achieving excellence in care delivery and operational performance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Purosearch Ltd
✨Know Your Stuff
Make sure you brush up on the supportive living sector, especially in relation to the specific needs of residents. Familiarise yourself with key regulations and standards, like CQC inspections, so you can confidently discuss how your experience aligns with the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to mentor and support Registered Managers. Think about times when you've driven operational performance or improved care delivery, as these will resonate well with the interviewers.
✨Demonstrate Financial Acumen
Be ready to talk about how you've previously driven profitability and identified growth opportunities. Bring specific examples of how you've optimised fees or increased occupancy rates in your past roles.
✨Engage with HR Insights
Since this role involves handling HR needs, be prepared to discuss your experience with recruitment and compliance. Share strategies you've used to build effective teams and ensure high standards of care, as this will show your comprehensive understanding of the role.