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- Tasks: Engage customers at the trade counter and assist with sales and orders.
- Company: Join PureTech, a family-owned leader in CCTV and security products.
- Benefits: Enjoy competitive salary, commission, pension scheme, and 24 days annual leave.
- Why this job: Be the face of our brand while delivering exceptional customer service in a dynamic environment.
- Qualifications: Customer-focused attitude, strong communication skills, and a valid driving license required.
- Other info: Opportunities for growth and participation in company events.
The predicted salary is between 24000 - 36000 £ per year.
Location: Derby
Salary: Competitive + Commission
Hours: Monday - Friday 08:00 - 17:00
About Us:
PureTech is a family-owned business with its head office based in Hilsea Hampshire and is a leading provider of CCTV & Security products, distributed through a national network of trade installers. PureTech supply well recognised product brands including Dahua, Viper & Ajax.
The Role:
As a Branch Assistant in our Derby branch you will be the face of our branch and brand, providing excellent customer service on the Trade Counter to our customers, and work closely with the Branch Manager and the Internal Sales team in day-to-day branch operations.
Key Responsibilities:
- Responsible for trade counter sales, to achieve sales targets
- Keep up to date with existing and new product knowledge
- Generate quotes and sale leads
- Process orders in an efficient and timely manner
- Taking and checking card and cash payments, ensuring all cash control procedures are followed
- Confidently communicating product knowledge to customers
- Provide customers with information such as stock availability, pricing and lead times
- Exceptional customer service and support to new and existing customers
- Assist with stock deliveries, booking in, and putting away deliveries
- Maintain branch standards - including stock management, front of house cleanliness and point of sale
Key Skills/Experience:
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- Strong and effective communication skills both over the telephone and face to face
- Work as part of a team and independently using own initiative
- Trade counter knowledge and experience would be desirable but not essential
- Passion and energy to deliver exceptional customer service and achieve business targets
- Good organisational skills, with ability to prioritise
- Confident in MS Office and industry standard software
- A full and valid driving license
Benefits:
- Company Pension scheme
- Free onsite parking
- Birthday Voucher
- Cycle to work scheme
- 24 days annual leave, plus Bank Holidays
- Company events and functions
To submit your CV for this exciting Branch Sales Assistant opportunity, please press ‘Apply’ now and await further instructions.
Branch Sales Assistant - Derby employer: PureTech
Contact Detail:
PureTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales Assistant - Derby
✨Tip Number 1
Familiarise yourself with the products PureTech offers, especially brands like Dahua and Ajax. This knowledge will help you confidently engage with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Being able to handle various customer interactions smoothly will show your potential employer that you're ready for the fast-paced environment of a trade counter.
✨Tip Number 3
Research the local market in Derby and understand the needs of trade installers in the area. This insight can help you tailor your approach and demonstrate your commitment to contributing to the branch's success.
✨Tip Number 4
Network with current or former employees of PureTech if possible. They can provide valuable insights into the company culture and expectations, which can help you stand out during the interview process.
We think you need these skills to ace Branch Sales Assistant - Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Branch Sales Assistant role. Emphasise your customer service experience and any sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to engage with customers. Mention your familiarity with trade counter operations if applicable.
Showcase Product Knowledge: In your application, demonstrate your understanding of CCTV and security products. Mention any previous experience or knowledge you have about brands like Dahua, Viper, and Ajax.
Highlight Teamwork and Initiative: Provide examples in your application that illustrate your ability to work as part of a team and independently. This will show that you can thrive in the branch environment.
How to prepare for a job interview at PureTech
✨Know Your Products
Familiarise yourself with the CCTV and security products that PureTech offers, such as Dahua, Viper, and Ajax. Being able to confidently discuss these products will show your enthusiasm and preparedness for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to engage with customers and resolve issues, as this is crucial for a Branch Sales Assistant.
✨Showcase Teamwork and Initiative
Be ready to discuss experiences where you worked effectively as part of a team or took the initiative independently. This role requires collaboration with the Branch Manager and Internal Sales team, so demonstrating these skills will be beneficial.
✨Ask Insightful Questions
Prepare thoughtful questions about the branch operations, sales targets, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.