Account Director, UK in City of London

PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability.

Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution.

The Opportunity: PureSpectrum is seeking an experienced and dynamic Account Director to join our EMEA team. As the Account Director, you will be responsible for managing and expanding key client relationships, driving revenue growth, and delivering exceptional customer experiences. This is an exciting opportunity to work in a fast-paced and innovative environment, collaborating with cross-functional teams to achieve business objectives. This role will report to a senior leader within the Client team, with the final reporting structure to be confirmed based on the candidate's experience and organizational alignment. This is a hybrid position. Candidates must be able to commute to the London office 3x a week.

Your Responsibilities:

• Develop and execute account strategies to drive revenue growth and meet or exceed sales targets.
• Build and maintain strong relationships with key clients, serving as their primary point of contact and trusted advisor.
• Understand client needs and objectives, and provide strategic recommendations and solutions to drive business outcomes.
• Collaborate with internal teams, including sales, marketing, and product, to ensure seamless delivery of services and exceed client expectations.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Prepare and deliver compelling presentations and proposals to prospects and clients.
• Negotiate and close deals, ensuring contract terms and conditions are met.
• Track and report on sales performance and KPIs, providing regular updates to management.

Requirements:

• Proven experience as an Account Director or similar role in the market research, technology, or related industry.
• Ability to review a client brief and advise on a best scripting and/or sampling approach.
• Ability to work effectively with our Services Operations team to deliver Full Service data collection projects.
• Strong track record of exceeding sales targets and driving revenue growth.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong client relationships.
• Strategic thinking and problem-solving abilities.
• Self-motivated, results-oriented, and able to work independently as well as in a team.
• Willingness to travel as required.

PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels — what we like to call PSX. Our team thrives in a creative and collaborative environment, with numerous opportunities for fun, connection, and team celebrations.

Our benefits:

• Medical coverage
• Wellness Stipend
• Hybrid Work Flexibility
• Paid Time Off

PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected status.