HR Operations Assistant in London

Position Overview

PURESEOUL is a fast‑growing, multi‑brand retailer bringing the best of Korean beauty to customers across the UK.

We are looking for a reliable, organised, and detail‑driven HR Operations Assistant to provide essential day‑to‑day support to the HR function at our London Head Office.

This role is well‑suited to someone early in their HR career who is keen to develop strong operational foundations and gain hands‑on experience in a busy, fast‑paced environment.

Job Description

• Role
• HR Operations Assistant
• Location
• London Office (Holborn) in‑person required
• Schedule
• Full‑time (Mon to Fri, 8:00 to 4:30)
• Salary
• £32,000

Key Responsibilities

• HR Administration: Maintain accurate employee records in HR systems and physical files, ensuring all data is organised, up to date, audit‑ready, and compliant with GDPR.
• Recruitment

Support: Assist with recruitment by posting job adverts, scheduling interviews, initial phone screening, preparing candidate communications, and supporting hiring managers with coordination.

• Onboarding

Assistance: Prepare contracts, induction packs, and new‑starter documentation, ensuring all required right‑to‑work and onboarding materials are collected, verified, and filed correctly.

• Employee Queries: Act as a friendly and professional first point of contact for routine HR queries, escalating more complex matters to senior HR staff when appropriate.
• Absence & Leave Tracking: Monitor holidays, sickness, and probation‑related attendance, keeping managers and HR updated and ensuring records remain accurate.
• Employee Engagement Support: Assist with organising training sessions, staff events, and internal communications to support employee engagement and development initiatives.
• General
• Administrative

Support: Provide administrative support including preparing HR letters, updating spreadsheets, assisting with audits, and supporting HR projects as required.

• Dashboard & Data Management: Maintain HR dashboards, pull data from systems, and prepare accurate reports to support operational decision‑making and long‑term HR planning.
• Long‑Term HR Projects: Support ongoing HR operational projects, contributing to process improvements, system enhancements, and wider strategic initiatives.
• ER Case

Support: Handle investigatory ER cases, including scheduling meetings, preparing documentation, taking minutes, and escalating matters to the HR Advisor or HR Manager when required.

• System

Maintenance: Ensure all HR documents and records are audit‑ready, correctly stored, consistently maintained, and followed up on, keeping digital and physical files tidy, organised, and compliant.

Requirements

• Experience in HR administration and/or Recruitment (1 year minimum), preferably in retail or fast‑paced environments.
• Strong organisational skills, attention to detail, and basic knowledge of HR processes and confidentiality.
• Good written and verbal communication skills, with a professional and approachable manner.
• Proficient in MS Office (Word, Excel, Outlook) and comfortable learning new systems.
• Positive, proactive, and willing to learn in a team‑focused environment.

Perks & Benefits

• Employee discount: 20% discount across online and offline stores.
• Holiday entitlement: 30 days pro rata.
• Casual dress code: Comfy and casual dress environment.
• Pension scheme: Company pension (5% employee, 3% employer).
• Professional development: Opportunities for growth and development.
• EAP Platform: Access to well‑being and therapy sessions.
• Bright Xchange discounts: Cashback, vouchers, and exclusive discounts.

Please note: Due to high application volumes, were unable to respond to every applicant.

If you haven't heard from us within two weeks, unfortunately, your application hasn't been successful on this occasion.

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