At a Glance
- Tasks: Welcome customers and manage bookings in a fast-paced automotive environment.
- Company: Join a friendly, family-run business in Southampton.
- Benefits: Enjoy 20 days holiday, a pension scheme, and performance reviews.
- Other info: Dynamic role with opportunities for growth and learning.
- Why this job: Be the face of the business and make a difference in customer experiences.
- Qualifications: Experience in the automotive industry and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
- Automotive Customer Service Receptionist
- Permanent
Full-Time (Monday to Friday – 8:00am to 6:00pm inc half hour unpaid lunch, every third Saturday 8:00am – 12:00pm)
- Salary - Competitive
- Southampton
- Must have experience in the automotive industry
We are assisting our client – a family run business – in recruiting an Automotive Customer Service Receptionist to join their friendly team in Southampton.
This role operates in the heart of our business, therefore you will be enthusiastic, dynamic with a passion for delivering excellent customer service that will contribute to our clients ongoing success.
Duties
- Greeting visitors in a friendly manner and directing them appropriately.
- Raising T cards for all bookings and creating jobs
- Obtaining order numbers to include authorisation of work and regular process updates
- Liaise with Workshop Control to notify of work arriving and waiting to be commenced
- Planning of scheduled servicing and Tacho/MOT bookings
- Completing Night Board and confirming customer attendance
- Processing and checking retail invoice costings
- Send jobs for final order approval and then onto accounts for payment
- Ensure all keys are correctly tagged with vehicle details
- Monitor, Log and control the use of Courtesy details
- Representing the business with professionalism.
Skill Requirements
- Excellent telephone manner and computer skills.
- Pro-active approach.
- Taking pride in what you do.
- Willingness to learn.
Benefits
- 20 days holiday plus bank holidays (pro-rata in the first year).
- Holidays increase with time served.
- Nest Pension Scheme.
- 6 month performance reviews.
- Uniform provided.
Note – Slightly late finish last working day of the month to ensure all month end procedures are completed
By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for.
Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment
Automotive Customer Service Receptionist in Southampton employer: Purely Recruitment Solutions
Join a dynamic team in Swindon as a Quality Co-ordinator and QA Inspector, where your contributions will be valued in a supportive work culture that prioritises quality and continuous improvement. Enjoy competitive benefits including a generous pension scheme, life assurance, and a healthcare cashback plan, all while working in an environment that fosters professional growth and collaboration with colleagues and clients alike.
Contact Details:
Purely Recruitment Solutions Recruitment Team
