Service and Operations Manager

Service and Operations Manager

Hedge End Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Service department and ensure smooth operations in a dynamic environment.
  • Company: Join a thriving company in Southampton focused on growth and excellence.
  • Benefits: Enjoy a permanent role with competitive salary and standard working hours.
  • Why this job: Be part of a team that values your leadership and contributes to business success.
  • Qualifications: Experience in the commercial vehicle or automotive sector is essential.
  • Other info: This role offers a chance to make a real impact in a growing business.

The predicted salary is between 36000 - 60000 £ per year.

We are currently recruiting for a Service and Operations Manager to join our client based in their Southampton branch. The role involves leading the Service department and workshop control, ensuring their continued growth.

Key Responsibilities and Requirements:

  • Leading and managing the Service department and workshop control.
  • Ensuring the smooth and efficient operation of the service and operation functions.
  • Contributing to the overall success and growth of the business.
  • Experience in the commercial vehicle or automotive sector is required.
  • Maintaining outstanding manufacturer dealer standards.

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.

Service and Operations Manager employer: Purely Recruitment Solutions

Join a dynamic team in Southampton as a Service and Operations Manager, where you will lead a dedicated service department in a supportive and growth-oriented environment. Our company values employee development, offering ample opportunities for professional advancement while maintaining a collaborative work culture that prioritises excellence and innovation in the automotive sector.
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Contact Detail:

Purely Recruitment Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service and Operations Manager

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in the commercial vehicle and automotive sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.

✨Tip Number 2

Network with professionals in the automotive field, especially those who have experience in service management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.

✨Tip Number 3

Prepare specific examples from your past experiences that showcase your leadership skills and ability to manage operations effectively. Be ready to discuss how you've contributed to growth and efficiency in previous roles.

✨Tip Number 4

Research the company’s values and culture before your interview. Understanding their approach to service excellence and operational efficiency will allow you to tailor your responses and show that you’re a great fit for their team.

We think you need these skills to ace Service and Operations Manager

Leadership Skills
Operational Management
Team Management
Customer Service Excellence
Commercial Vehicle Knowledge
Automotive Industry Experience
Process Improvement
Budget Management
Performance Monitoring
Communication Skills
Problem-Solving Skills
Time Management
Conflict Resolution
Strategic Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the commercial vehicle or automotive sector. Emphasise your leadership skills and any previous roles that involved managing service departments or workshop control.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs and demonstrate your enthusiasm for contributing to the growth of the business.

Highlight Achievements: In both your CV and cover letter, include specific examples of how you have maintained outstanding standards in previous roles. Use metrics or outcomes to showcase your impact on service efficiency and departmental success.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Purely Recruitment Solutions

✨Showcase Your Leadership Skills

As a Service and Operations Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how it contributed to the team's success.

✨Understand the Industry

Familiarise yourself with the commercial vehicle and automotive sector. Be ready to discuss current trends, challenges, and innovations in the industry. This knowledge will show your passion for the role and your commitment to staying informed.

✨Prepare for Operational Scenarios

Think about potential operational challenges that might arise in the service department. Be prepared to discuss how you would handle these situations, demonstrating your problem-solving skills and ability to maintain efficiency.

✨Emphasise Customer Satisfaction

Highlight your experience in maintaining outstanding manufacturer dealer standards and ensuring customer satisfaction. Prepare to share specific examples of how you've improved service quality and client relationships in previous roles.

Service and Operations Manager
Purely Recruitment Solutions
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